{"id":2751774,"url":"https://alion.io/job/marstons-receptionist-ebbsfleet","title":"Receptionist, Ebbsfleet","company":{"id":4372534,"name":"Marston's","domain":"marstonscareers.co.uk","url":"https://alion.io/company/marstonscareers","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":{"grade":"A","score":93,"open_postings":56,"ghost_share":0.071,"stale_share":0,"repost_share":0.536,"time_to_fill_p50_days":15,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ebbsfleet, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":53000,"period":"year","method":"role_country_seniority_unknown","sample_n":380},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T00:21:17Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T20:47:47Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We’re on the lookout for a Hotel Receptionist to join our team!\nMake a difference to the moments that matter to us and our guests. As the voice and face of Marston’s Inns, you’ll provide exceptional customer service - with a smile for our guests, from the point of booking/ checking-in, right through to check-out.\nAs a Receptionist you’ll: Pride yourself on creating a welcoming atmosphere for all guests. Whether you’ve previous experience or you’re just starting out, as long as you’re friendly and approachable, you’ll be off to a great start.\nHave proven system/ computer skills, or willingness to learn\nBe passionate about providing great customer service, including dealing effectively and efficiently with any requests/ queries\nBe responsible for taking payments\nWork closely with the wider hotel and pub team to ensure business standards are met and delivered\nWhat comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.\nWhat you get from us: You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:\n30% off at all our pubs, restaurants, and hotels\nA reliable hours contract, to give you the security you deserve\nRefuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink\nFlexible and part time hours offered to work around your family or higher education\nMarston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)\nHealth Screening Discounts\nLong Service Awards\nGym Discounts\n24-hour GP helpline\nMortgage Advice and support\nFantastic range of apprenticeship programmes to support your career\n\nA friendly and lively atmosphere, working alongside passionate and diverse teammates\nAccess to Licensed Trade Charity for financial, mental, and emotional well-being support\nCome as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.\nMarston’s. 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