{"id":3914026,"url":"https://alion.io/job/mascom-wireless-retail-sales-manager-mascom-botswana","title":"Retail Sales Manager – Mascom Botswana","company":{"id":177378,"name":"Mascom Wireless","domain":"mascom.bw","url":"https://alion.io/company/mascom-wireless","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gaborone, Botswana"],"countries":["BW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-07T07:01:21Z","employer_posted_date":null,"last_verified_at":"2026-11-07T07:01:21Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Mascom is looking for a Retail Sales Manager whose role will be to drive sustainable revenue growth and lead the transformation of the direct retail channel into a diversified, scalable hybrid retail distribution model, while optimizing cost, delivering excellent customer experience and building a high-performing retail team, in order to ensure that the Company’s strategic goals are achieved. The incumbent will manage the dealer, agent and point-of-sale (POS) network for the allocated region (North or South) and report to the Sales and Distribution Head.\n\nKey Performance Areas\n\nCommercial performance and revenue growth\n\nRetail channel transformation and expansion\n\nCost optimization and retail productivity\n\nCustomer experience and retail service excellence\n\nRetail operations and performance management\n\nDigital retail enablement and innovation\n\nPeople leadership and capability development\n\nStrategic partnerships and retail network development\n\nQualifications\nBachelor’s Degree or equivalent – preferably in Business Management. A Master’s Degree in a relevant field would be an added advantage.\n\nKey Competencies\nKey technical competencies for the job include customer relationship management, service delivery management, SLA management, escalation management, customer service metrics & analytics, products & services knowledge, vendor management, customer database management, complaint management, customer query & request fulfilment, project management and contact centre experience.\n\nIn addition, the candidate must be able to display key behavioral competencies including problem solving & analytical thinking, adaptability & flexibility, commercial acumen & organizational awareness, creativity & innovative thinking, customer orientation & stakeholder management, decision-making/judgement, results orientation & execution, change facilitation & delivery, coaching & mentoring, impact & influence, strategic leadership & conceptual thinking, and supervision & delegation.\n\nJob Requirements\n\nBachelor’s Degree or equivalent – preferably in Business Management. A Master’s Degree in a relevant field would be an added advantage.\n\n7–10 years’ experience, of which 5 years must be in a business operating through distribution networks.\n\nSector experience in telecommunications or retail will be an added advantage.\n\nHow to Apply\nIf you meet the above requirements please send your cover letter, CV and certified copies of academic certificates to . Kindly note that we do not accept hand delivered applications and we will only get in contact with shortlisted candidates.\n\nClosing date: 12th November 2026","description_format":"text","description_chars":2643,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-11-07T10:03:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["seen:2","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/mascom-wireless-retail-sales-manager-mascom-botswana","json_url":"https://alion.io/job/mascom-wireless-retail-sales-manager-mascom-botswana.json","meta":{"generated_at":"2026-11-10T08:36:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19953,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":177378},"rest":"https://alion.io/mcp/rest/get_company?id=177378"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmascom-wireless-retail-sales-manager-mascom-botswana"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmascom-wireless-retail-sales-manager-mascom-botswana"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmascom-wireless-retail-sales-manager-mascom-botswana"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mascom-wireless-retail-sales-manager-mascom-botswana\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmascom-wireless-retail-sales-manager-mascom-botswana"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3914026}},{"tool":"search_jobs","arguments":{"company":"mascom.bw","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3914026},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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