{"id":2860475,"url":"https://alion.io/job/mashreq-collections-officer-cards-collections","title":"Collections Officer.Cards-Collections","company":{"id":2167375,"name":"Mashreq","domain":"mashreq.com","url":"https://alion.io/company/mashreq-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":82,"open_postings":17,"ghost_share":0,"stale_share":0.706,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, 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escalate all irregularities in accounts to the attention of the TL.\nDevelop an assertive approach to resolve customer queries\nPropose settlement negotiations to recover delinquent balances (these accounts should be seriously delinquent)\nUpdating latest contact details of customer in Finn1 and raise regular maintenance to facilitate customer requirements (billing changes, SI changes, reversals etc)\nTo attend the team meeting and regularly highlight problems with solutions encountered during routine collections.\nRoute difficult/complex cases to the Team Leader.\nAchieve the performance targets that has been communicated by the TL\nWork on reports and debits account as and when required.\nKNOWLEDGE, SKILLS AND EXPERIENCE:\nMinimum Graduate\nProduct Knowledge\nBanksys, Osoolsys, Select\nPC Literate\nExcellent verbal and written communication skills\nAssertiveness","description_format":"text","description_chars":1352,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-10-19T16:06:55Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long 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