Product Manager- Account Services (Mashreq Global Network)

Job Purpose

GTB Account Services Product Manager will provide operational, analytical, and administrative support to the Liquidity Management Head in executing day-to-day activities, including product management, marketing initiatives, reporting, governance and coordination with internal teams. This role is ideal for a motivated individual seeking exposure to liquidity products and corporate banking operations.

Key Result Areas

• Leading Corporate Accounts Services product, developing Account Services’ strategy and vision supporting Head of Liquidity in achieving strategic liquidity objectives of the bank
• Product development of Account Services products. Developing and driving Account Services’ roadmap within GTB portfolio of products.
• Defining gaps within operational processes and correcting those for optimal end to end performance of Corporate Account Services of the bank.
• Owning the end-to-end corporate account opening journey, including onboarding, documentation, and digital enablement across markets.
• Managing a diverse portfolio of account types, including:
  • Corporate Current and Call Accounts
  • Escrow Accounts for Real Estate Transactions
  • Client Money Accounts
  • Vostro (Inward) FI Accounts
  • Islamic Accounts (e.g., Wakalah structures)
  • Stablecoin and Digital Asset Accounts
  • New account types per business demand offered to Corporate Clients
• Defining and tracking Account Services portfolio KPIs, SLAs, and success metrics. End to End PnL ownership of Account Services portfolio of products. Redefining criteria for Accounts’ monitoring on their performance and KPIs
• Driving billing and pricing frameworks for account services to ensure transparency and revenue optimization.
• Enhancing Islamic banking proposition, ensuring Sharia-compliant offerings are competitive and well-integrated.
• Coordinating international coverage, aligning account services across jurisdictions and supporting cross-border client needs.
• Ensuring regulatory compliance and operational efficiency through close collaboration with internal stakeholders.
• Governance of Account Services, Re-design of existing processes as required - creation of PPG for the Corporate Banking Group to govern Corporate Accounts
• Running marketing campaigns to scale up number of Corporate Accounts in key markets
• End to End oversight of Account Services offering and market alignment
• Ongoing monitoring of pricing processes and strategies, improvement of technologies related to accounts’ operations
• Development of new account products and types of accounts to align with the market to commercialize GTB Cash related solutions. Retirement of old account products as per the bank’s and liabilities strategy of the bank.
• Collaboration with Tech and Project Domain of the bank to ensure timely delivery of features with high quality, sprint planning, grooming, and execution.
• Monitoring of ongoing account services operations and charges schedules applied to accounts being opened and regulatory requirements
• GTB Account Services Product Manager to report to GTB Head of Liquidity to fully align on liabilities strategy.

Knowledge ,Skills and Experience

• Experience with bank’s Account Products and Services and Liquidity Management offerings
• Bachelor’s degree in Finance, Economics, Business Administration, or related field.
• 5-10 years of experience in banking, treasury, or financial services (internship experience acceptable).
• Strong analytical skills with proficiency in Excel and PowerPoint.
• Excellent communication and organizational skills.
• Ability to multitask and work under pressure.
• Experience in liquidity management, treasury products, financial markets.
• Experience in Core Banking system of the bank
• Strong stakeholder management