{"id":2853019,"url":"https://alion.io/job/mashreq-program-delivery-manager","title":"Program Delivery Manager","company":{"id":2167375,"name":"Mashreq","domain":"mashreq.com","url":"https://alion.io/company/mashreq-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":228000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1088},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-09-09T07:47:02Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-20T19:21:07Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"MashreqBank\nJOB DESCRIPTION\n1Job Title\nProgram Manager, GTB Digital Transformation - PMO\nDepartment\nIBG - GTB - PMO\n Position Name\nManager, GTB Digital Transformation - PMO.IBG - GTB\nPosition ID\n Incumbent No.\nIncumbent Name\n GroupJob Number\n2Job Purpose\n Responsible for end-to-end Project Management Activities related to a large scale Transformation Project and all the related Initiatives defined as pillars of the program.\nThe role delivers Project Management Outputs for the Transformation Program centralizing business, functional, operational and technical aspects of the Program.\nThe role requires the incumbent to plan, manage, execute, track and implement complex corporate banking functional and technology solutions including complex projects, and ensure delivery in line with customer expectation - internal and external-, within the base-lined schedule, budget and scope parameters; including but not limited to overseeing the testing strategy and execution, quality and compliance controls, and production stability after change movement.\n3Dimensions\n Operating Budget\nNumber of Staff\n Capital Exp. Budget\nOther\n4Key Result Areas\nOn top of the agenda is the creation of the Program Master Plan which has to incorporate all the initiatives defined as pillars of the program\nEach Initiative should have a concrete Project Plan that will be part of the Consolidated Transformation Project Master Plan.\nDefining - for each Initiative as well as for the consolidated plan - the milestones and necessary activities/tasks to be performed, proper allocation of resources and responsibilities, timelines, dependencies, critical paths and contingency actions for deviations.\nAgreeing the master plan with stakeholders and presenting recommendations to the Steering Committee.\nShould be able to coordinate the Plan executions including all steps of the process.\nThe steps to include the design, development, testing, roll out and stabilization.\nShould be able to include activities that will complement the Transformation Program eg the building blocks of an Ecosystem\nShould manage collaboration of the business case that will support the Program, its development and approval, also including Finance teams to provide the necessary funding. Each activity should be tracked in line with budget approved.\nReporting is a critical activity that should be performed with the highest standards, should be accurate, timely and well organized\nVendor Management: to be totally connected with all vendors participating in the program, coordinating their activities and outputs.\nShould design the necessary project plans to engage customers in the process, following the defined customer journey initiative\nExecute the Front to Back digitalization initiative, coordinating all the necessary areas of the Bank that should participate and contribute on it, including front, middle and back officeFacilitate the necessary project plans to assure a proper and integral integration of the ongoing digital initiatives of the bank to assure consistency and to avoid duplication of efforts.\nThe role has a Global Scope, to properly coordinate the participation of all the countries where the Bank has decided to implement the solution.\nShould take ownership of each Governance instance defined to conduct the Program, including Steering Committees, Project and Working ones, as well as all working meetings that includes internal and external people participating in each of the initiatives of the program\nThe Governance Management includes the organization of the sessions, identification of the representatives of each area involved in the project, the preparation of the documents/materials for each session, the animation, the minutes, the identification of the action items, the reporting of the progress, deviation and mitigated actions. Also post sessions each action defined has to be tracked.\nProvide extensive leadership in digital technology, including Continuous Delivery, Cloud Strategy, automation and key technology / vendor selections\nWork closely with vendors to ensure solutions are technically compliant\nProvide leadership and knowledge on agile implementation methodologies\nEngage in Functional and technical solution design, build/integration, testing, deployment, and maintenance of end-to-end solutions which meet business needs\nEngage and partner with the business to understand requirements, ensure alignment to the strategy, principles and reference architecture, and assist in shaping the solution to achieve this\nKeep up-to-date on new technology, standards, protocols and tools in areas relevant to the rapidly changing digital environment\nProvide solutions and technology leadership across a range of corporate banking technologies including, but not limited to, Mobile/Web Frameworks, Portals, Web Content Management and Collaboration Platforms\nManage program and stakeholders from various business and Operations functional areas.\n5Operating Environment, Framework and Boundaries, Working Relationships Interact with stakeholders from business, enabling units, 3rd party representatives, and senior management.\nAdhere to project management, information controls and security frameworks/procedures, including change and incident management process.\nProvide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.\nEnsure management is informed of risks, issues, project/activity status, and team accomplishments.\nBrief teams on important project, operational and organizational issues.\nRecognize team achievements and share success, promoting high performing teams.\n6Problem Solving\n Balance conflicting requirements and needs of team members and project stakeholders for optimal outcome.\n\nFull compliance with the change management process for all production rollouts.\n\nProvide cost effective, business friendly and quality technology solutions which should ensure scalability and stability\n\nProvide innovative approaches to Business problems by utilizing existing applications\n\nTest and Release Management Disciplines\n\nProblem and Incident Management\n\nChange Control Disciplines\n\nAudit, Security and Regulatory compliance knowledge\n\nInformation Security Operations and Incident Management\n\nBudgetary and Vendor Negotiation/Management\n\nPeople Management/Interpersonal issues and staff motivation\n\n7Decision Making Authority & Responsibility\n Ensure that all initiatives and overall Titan Program is delivered based on plan and budget\n\nEnsure each area of the bank that should participate in the project is properly represented\n\nEnsure that Governance instances are properly conducted, decision making process is performed as expected and each member of the different instances is properly informed and takes the necessary decisions to move forward the initiatives.\n\nEnsure arbitration process is in place to define priorities\n\nNegotiate with 3rd parties toward the best outcome for the project and organization..\n\n8Knowledge, Skills and Experience\n More than 10 years of experience as PMO and concrete evidence of direct management of complex End-to-End systems implementations.\n\nExpert knowledge of new Digital Trends of the Market and concrete experience in the implementations of most of them\n\nExpert in Implementations techniques, including Waterfall and Agile, and tin the usage of PMO specific reporting and tracking tools\n\nCross border team management experience.\n\nStrong business orientation, domain knowledge to comprehend user requirements.\n\nStrong organizational, team building and leadership qualities.\n\nStrong Program management and general management skills.\n\nStrives for tangible goals\n\nStrong customer service orientation\n\nCommercially focused at aligning business strategy with technology\n\nStrong analytical and conceptual skills\n\nOrganizational and presentation capabilities\n\nVendor and user management capabilities\n\nBanking and banking product management skills and experience is a very important plus for the position\n\nJob Holder\nDate\nLine Manager\nDate\nApproved By\nDate","description_format":"text","description_chars":8059,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-10-19T13:54:03Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long 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