{"id":1765748,"url":"https://alion.io/job/masiello-agent-success-coordinator","title":"Agent Success Coordinator","company":{"id":2234876,"name":"Masiello","domain":"masiello.com","url":"https://alion.io/company/masiello","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashua, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-21T22:11:06Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-15T13:06:07Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Description\nJoin Our Agent Success Team\nGreat real estate agents need great support behind them.\nBetter Homes and Gardens Real Estate The Masiello Group is looking for an organized, resourceful, and solutions-focused Agent Success Coordinator to support our Sales Director and agents throughout the Nashua and Atkinson region.\nThis is more than a traditional administrative role. You’ll help agents navigate systems, coordinate listing and transaction workflows, support office operations, maintain accurate records, and make sure important details do not fall through the cracks.\nYou’ll also work closely with other members of the Agent Success team - sharing knowledge, providing coverage, and supporting one another and the regions we serve.\nThe work is varied, fast-moving, and highly collaborative. If you take ownership, enjoy solving problems, and get real satisfaction from helping others succeed, we would love to meet you.\nWhat You’ll Do\nProvide administrative and operational support to the Sales Director and regional agents\nCoordinate listing timelines, updates, documentation, and workflows\nReview listing and transaction documents for accuracy, completeness, and compliance\nMaintain accurate information across real estate, marketing, accounting, and internal systems\nHelp agents navigate company technology, tools, and processes\nTroubleshoot common technology questions and connect agents with additional resources when needed\nSupport agent onboarding and offboarding\nMaintain listing information, marketing materials, compliance documentation, and office records\nTrack licensing requirements, renewals, documentation, and other important deadlines\nDeliver training and one-on-one support to agents with varying levels of experience\nSupport business-focused social media and marketing activities as needed\nMaintain clear communication among agents, regional leadership, and home-office teams\nWork collaboratively with other Agent Success team members to share knowledge, provide coverage, and support one another and their respective regions\nAssist with day-to-day operations in the Nashua and Atkinson offices\nHandle confidential information with professionalism and discretion\nFollow assignments through to completion and proactively address outstanding details\nLocation and Schedule\nThis is a full-time, in-person position based primarily in our Nashua office. The Agent Success Coordinator will also work from our Atkinson office approximately two days per week. (*Mileage will be reimbursed for travel to Atkinson.) We are currently considering candidates who reside within a reasonable driving distance of the office. Relocation assistance is not available.\n*Candidates will be asked to provide three professional references in the final stages of the interview process.\nWhat We Offer\nWe offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Benefits may vary based on eligibility requirements and length of service.\nMedical, dental, and vision insurance\nPaid time off\nSick and personal time\n401(k) retirement plan with company match\nFlexible time-off program\nVoluntary benefits and supplemental insurance options\nWho We Are\nBetter Homes and Gardens Real Estate The Masiello Group is a second-generation family company that has served New England communities since 1966.\nWith more than 25 offices across Maine, New Hampshire, Vermont, and Massachusetts, we are the largest residential real estate firm north of Boston. Our family of companies provides a comprehensive range of services, including residential and commercial brokerage, title, mortgage, home warranty, relocation, and real estate education.\nOur success is built on experienced professionals, strong local leadership, innovative tools, and a shared commitment to helping our agents and clients succeed.\nIf you are ready to become the person agents and leaders know they can depend on, we encourage you to apply.\nBetter Homes and Gardens Real Estate The Masiello Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.\nRequirements\nExcellent written and verbal communication skills\nStrong organizational skills and close attention to detail\nA proactive, resourceful, and solutions-oriented mindset\nThe ability to work independently while contributing to a collaborative team\nStrong judgment, dependability, and follow-through\nThe ability to manage multiple priorities in a deadline-driven environment\nProficiency with Microsoft 365, including Teams, Outlook, Word, Excel, SharePoint, OneDrive, and Planner\nExperience with Canva and business-focused social media platforms\nThe ability to quickly learn and troubleshoot new technology and systems\nPatience and confidence when supporting people with different levels of technical experience\nThe persistence and discipline to see work through to completion\nReal estate, transaction coordination, or professional office experience is preferred\nSalary Description\n$23 - $27 per hour","description_format":"text","description_chars":5374,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Relocation assistance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Real Estate","Real Estate Brokerage"],"lifecycle":[{"event":"open","at":"2026-10-03T13:50:46Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.572,"p_room":0.55,"age_days":23,"expected_fill_days":20,"reasons":["conf:6","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/masiello-agent-success-coordinator","json_url":"https://alion.io/job/masiello-agent-success-coordinator.json","meta":{"generated_at":"2026-10-15T23:11:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35134,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2234876},"rest":"https://alion.io/mcp/rest/get_company?id=2234876"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmasiello-agent-success-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmasiello-agent-success-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmasiello-agent-success-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/masiello-agent-success-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmasiello-agent-success-coordinator"}]}