{"id":3178593,"url":"https://alion.io/job/mass-general-brigham-medical-assistant-ii-css","title":"Medical Assistant II- CSS","company":{"id":5797,"name":"Mass General Brigham","domain":"massgeneralbrigham.org","url":"https://alion.io/company/massgeneralbrigham","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":107,"ghost_share":0,"stale_share":0.654,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Less","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-01T11:22:11Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.\n Job Summary\nThe Center for Specialized Services (CSS) includes Concierge Medicine and Executive Health, providing high-touch care to patients. Reporting to the Nurse manager, the Medical Assistant (MA) is an integral member the patient care team. The MA works alongside providers and other team members to provide superior care and service to patients. The MA is expected to have a global view of the day and patient flow. The MA supports the patient, provider and other care team members to provide patients with a comprehensive and effective visit and completes the tasks of the day as efficiently as possible. The MA will evaluate workflows and collaborate with other team members to innovate and create change to provide the most positive patient experience possible and improve the safety and quality of patient care. MAs from one team may be asked to support other teams as needed and can expect the same support from their colleagues.Are you passionate about helping people and being part of a team that makes a difference every day? In this role, you’ll play an important part in supporting healthcare providers and creating a positive, comfortable experience for every patient.\nYou’ll work closely with physicians, nurse practitioners, and nursing staff to help deliver efficient, compassionate care. From welcoming patients and gathering important health information to preparing exam rooms and supporting clinical services, your work will have a direct impact on the patient experience.\nDoes this position involve Patient Care?\nYes! This role offers meaningful, hands-on interaction with patients and the opportunity to make a difference throughout their care journey.\nWhat You’ll Do:\nWelcome, interview, and assist patients while collecting vital signs and health information.\nPrepare patients, exam rooms, equipment, and supplies for visits.\nAccurately document patient information, medical histories, and test results.\nSupport laboratory specimen collection and preparation.\nAssist with office duties, patient communication, and coordination with other departments.\nMaintain a clean, safe, and organized clinical environment.\nWork collaboratively with the care team to provide excellent patient service, and more!\nWhy This Role Matters:\nEvery interaction matters. Whether you’re helping a patient feel comfortable, supporting a provider during an exam, or making sure important information is documented accurately, you’ll be an essential part of the care team and a key contributor to a positive patient experience.\n Qualifications\nEducationHigh School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred\nCan this role accept experience in lieu of a degree?\nNo\nLicenses and Credentials\nBasic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred\nExperience\nDirect MA experience or medical field work 1-2 years required\nKnowledge, Skills and Abilities\n- Strong interpersonal and communication skills are essential for success in this position.\n- Ability to prioritize tasks in complex and busy environments.\n- Accuracy and attention to detail.\n- Comply with all local, state, and federal privacy and confidentiality rules and regulations.\n- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.\n- Comprehensive knowledge of medical terminology, procedures, and protocols.\n- Proficiency in electronic health record (EHR) systems and medical office software.\n- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.\n- Managing one's own time and the time of others.\nAdditional Job Details (if applicable)\n Physical RequirementsStanding Frequently (34-66%) \nWalking Frequently (34-66%) \nSitting Occasionally (3-33%) \nLifting Frequently (34-66%) 35lbs+ (w/assisted device) \nCarrying Frequently (34-66%) 20lbs - 35lbs \nPushing Occasionally (3-33%) \nPulling Occasionally (3-33%) \nClimbing Rarely (Less than 2%) \nBalancing Frequently (34-66%) \nStooping Occasionally (3-33%) \nKneeling Occasionally (3-33%) \nCrouching Occasionally (3-33%) \nCrawling Rarely (Less than 2%) \nReaching Frequently (34-66%) \nGross Manipulation (Handling) Frequently (34-66%) \nFine Manipulation (Fingering) Frequently (34-66%) \nFeeling Constantly (67-100%) \nFoot Use Rarely (Less than 2%) \nVision - Far Constantly (67-100%) \nVision - Near Constantly (67-100%) \nTalking Constantly (67-100%) \nHearing Constantly (67-100%) \nRemote Type\nOnsiteWork Location\n50 Staniford StreetScheduled Weekly Hours\n40Employee Type\nRegular Work Shift\nDay (United States of America)Pay Range\n$22.75 - $24.94/HourlyGrade\n3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement:\n1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework\nAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. 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