Pharmacy Technician II

Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Under the direction of a staff pharmacist and/or pharmacy leadership team, the Certified Pharmacy Technician II supports safe, timely pharmacy services by performing technical and operational duties in accordance with established policies and applicable state and federal regulations. Responsibilities include preparing, packaging, labeling, and distributing unit-dose medications, outpatient prescriptions, and stock orders; delivering medications and supplies to patient care areas; and maintaining medication integrity through proper storage, rotation, and inventory control. The technician uses pharmacy information systems and departmental tools to document work, support work flow tracking and reporting as assigned, and may be scheduled in central pharmacy and/or specialized pharmacy areas based on operational needs. The role also includes organizing inventory, auditing medication storage areas, conducting safety and quality checks, escalating discrepancies, and handling controlled substances per policy. The technician may assist with onboarding and technical training and participate in departmental projects and quality/safety initiatives as assigned.

Essential Functions

-Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department

-Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices

-Responsible for supporting the operations of the pharmacy and ensuring the safe and efficient delivery of medications and healthcare products

-Utilizes area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems

-Responsible for supporting the operations of the pharmacy and ensuring the safe and efficient delivery of medications and healthcare products

-Audit medication storage areas utilizing data collection tools (if applicable)

-Handle and prepare all controlled substances in accordance with state and federal regulations

-Responsible for assisting with the training of junior pharmacy technician and trainee team members

-Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service (if applicable)

-Assist with the organization of the pharmacy's inventory and operational flow

-Assist with preparing daily work reports, conduct safety and quality assurance audits and participate in inventory management and control

(if applicable)

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Pharmacy Technician [State License] required

Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required

Experience

Pharmacy technician 0-1 year required

Knowledge, Skills and Abilities

- Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures

- Understand HIPAA privacy rules and will use discretion handling patient related information

- Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements

- Proficient with math calculations associated with assigned responsibilities

- Ability to distinguish routine functions from those requiring a pharmacist's professional judgment

- Ability to work with sustained attention and care on routine, repetitive tasks

- Knowledge and ability to handle controlled substances in accordance with state regulations

- Multi task and prioritize tasks under time constraints. Organize and maintain efficient work areas

- Command of area-specific technology, including, but not limited to , robotics, automation, software, equipment, and information systems

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

789 Central Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.84 - $26.80/Hourly

Grade

4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.