{"id":4094975,"url":"https://alion.io/job/mass-general-brigham-practice-assistant-ii-35","title":"Practice Assistant II","company":{"id":5797,"name":"Mass General Brigham","domain":"massgeneralbrigham.org","url":"https://alion.io/company/massgeneralbrigham","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":145,"ghost_share":0,"stale_share":0.566,"repost_share":0.021,"time_to_fill_p50_days":24,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Healthcare","role_family":"Healthcare","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chelsea, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-15T03:28:58Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.\n Job Summary\nPractice Assistant II - Bilingual (Spanish/English)Be the Friendly Face of Patient Care\nAre you organized, people-focused, and ready to make a difference every day? As a Practice Assistant, you'll keep our clinical practice running smoothly and help every patient feel welcomed and supported, from scheduling to check-in and check-out.\nWhat You'll Do\nGreet and assist patients, creating a warm, welcoming experience\nSchedule appointments, manage records, and print daily schedules\nAnswer phones and help callers with routine questions\nScreen and route messages on prior authorizations, prescription refills, provider questions, and test results\nProcess billing forms, accept co-payments as needed, and scan documents into Epic\nRequest medical records and lab results; file patient materials\nHandle mail and faxes, and prepare forms, memos, and schedules\nServe as an Epic \"Super User\" for scheduling, registration, and billing, and help train others\nGrow into advanced tasks such as surgical scheduling and schedule changes/blocking\nWhy You'll Love It\nTraining provided: Build in-demand Epic skills with full training\nRoom to grow: Build expertise and take on more specialized work a\ns your skills advance\nMeaningful impact: Be the first point of contact who makes each patient visit go smoothly\nSupportive team: Work independently with guidance from experienced leaders\nActual job duties may vary by department.\n Qualifications\nWhat You Bring\nFluency in Spanish and English (required)\n2-3 years of office experience\nHigh school diploma or equivalent\nProficiency in Microsoft Office and standard office procedures\nStrong organization and time management skills\n Bonus: Certified Medical Administrative Assistant (CMAA) credential\nWhy You'll Love It\nYour skills make a real difference every day-helping patients and families feel heard, supported, and understood in their preferred language. You'll be part of a collaborative team where your organization and communication strengths are truly valued.\nReady to make an impact? Apply today!\n Additional Job Details (if applicable)\nThe Details\nDepartment: Adult Medicine - MGH Chelsea Healthcare Center\nSchedule: Full-time, 40 hours, days, 8:30 a.m. - 5:00 p.m.\nLocation: 100% onsite at 151 Everett Avenue\nPay: Starting at $20.00/hour, with increases based on years of experience\nRemote Type\nOnsiteWork Location\n151 Everett AvenueScheduled Weekly Hours\n40Employee Type\nRegular Work Shift\nDay (United States of America)Pay Range\n$17.71 - $24.94/HourlyGrade\n3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement:\n1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework\nAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.","description_format":"text","description_chars":5529,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-11T20:56:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":3,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 70","filings_12m":70,"filings_prev_12m":61,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":5,"expected_fill_days":24,"reasons":["conf:0","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/mass-general-brigham-practice-assistant-ii-35","json_url":"https://alion.io/job/mass-general-brigham-practice-assistant-ii-35.json","meta":{"generated_at":"2026-11-15T04:03:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5797},"rest":"https://alion.io/mcp/rest/get_company?id=5797"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmass-general-brigham-practice-assistant-ii-35"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmass-general-brigham-practice-assistant-ii-35"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmass-general-brigham-practice-assistant-ii-35"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mass-general-brigham-practice-assistant-ii-35\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmass-general-brigham-practice-assistant-ii-35"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4094975}},{"tool":"search_jobs","arguments":{"company":"massgeneralbrigham.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4094975},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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