Program Coordinator

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

We are seeking a patient-focused and team-oriented individual, who is highly motivated and organized, to serve as a full-time Program Coordinator supporting clinical care, research, and programmatic work in the Department of Neurology.

The Program Coordinator will support work that bridges neuroscience, brain imaging, molecular biology, and clinical care, helping to advance research discoveries.

Responsible for coordinating program activities and providing administrative support, ensuring operational efficiency and alignment with organizational goals. Facilitates communication and scheduled appointments across departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Contributes to reporting and data analysis to assess program impact and support strategic improvements.

Responsibilities include:

- Coordinating and scheduling interdisciplinary patient assessments, treatments, surveillance monitoring, and clinical follow-ups.

- Reviewing procedural checklists that have been developed to establish patient eligibility.

- Tracking and managing treatment-related and monitoring-related schedules for patients.

- Communicating relevant information with patients and families, care partners, clinicians, and interdisciplinary team members.

- Coordinating data collection, documentation, and tracking in support of clinical and research program needs.

- Assisting patients and families, as well as care partners in navigating program-related processes and resources.

- All other duties as assigned.

Qualifications

Education

High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

No

Experience

Administrative or program support experience. 0-1 year required

Knowledge, Skills and Abilities

- Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.

- Basic financial/accounting skills.

- Strong oral and written communication skills.

Additional Job Details (if applicable)

Department: MGH Neurology

Schedule: Monday - Friday | 8:30 am to 5:00pm| Onsite| Hybrid after 90 days of training

Compensation: The posted salary reflects the starting range for this position. Actual compensation will be based on the selected candidate's qualifications, including experience, education, and relevant skills.

Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!

Remote Type

Hybrid

Work Location

185 Cambridge Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.