{"id":2904054,"url":"https://alion.io/job/massive-bio-medical-records-coordinator","title":"Medical Records Coordinator","company":{"id":1846170,"name":"Massive Bio","domain":"massivebio.com","url":"https://alion.io/company/massivebio","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":["CO"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5190},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-19T07:23:33Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T09:53:50Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Massive Bio\nEvery cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment.\nFounded in 2015 and headquartered in US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies.\nAbout the Role\nMassive Bio is looking for a Medical Records Coordinator to support our team remotely. In this role, you will request, track, and manage medical records from multiple sources to ensure records are received quickly, accurately, and in full. You will communicate professionally with clients and healthcare facilities while maintaining strict confidentiality and compliance with privacy regulations.\nWhat You'll Do\nRequest and obtain medical records from hospitals, clinical facilities (including physician offices), and other healthcare providers, including via partner portals\n\nFollow up on outstanding medical records requests via phone, fax, email, or partner portals\n\nReview records for completeness and accuracy\n\nTrack request status and maintain detailed logs and databases\n\nOrganize, merge, name, and upload medical records into electronic platforms\n\nEnsure compliance with HIPAA, GDPR, PIPEDA, and other applicable privacy regulations\n\nMaintain confidentiality and secure handling of sensitive information\n\nCommunicate with internal staff regarding records status, timelines, and delays\n\nResolve issues related to incomplete, missing, or duplicate records\n\nProcess authorizations and releases of information (ROI)\n\nWho You Are\nAt least two years of experience in Customer Service\n\nAt least two years of experience in healthcare services\n\nWorking knowledge of medical terminology and the healthcare system\n\nExcellent spoken and written communication skills\n\nData entry skills (Intermediate level or above)\n\nAbility to rapidly solve problems while coordinating with team members and healthcare facilities\n\nExcellent listening skills\n\nStrong time management skills","description_format":"text","description_chars":2547,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T07:23:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/massive-bio-medical-records-coordinator","json_url":"https://alion.io/job/massive-bio-medical-records-coordinator.json","meta":{"generated_at":"2026-10-22T13:25:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12609,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1846170},"rest":"https://alion.io/mcp/rest/get_company?id=1846170"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmassive-bio-medical-records-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmassive-bio-medical-records-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmassive-bio-medical-records-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/massive-bio-medical-records-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmassive-bio-medical-records-coordinator"}]}