{"id":3170507,"url":"https://alion.io/job/massive-rocket-account-manager-2","title":"Account Manager","company":{"id":7946,"name":"Massive Rocket","domain":"massiverocket.com","url":"https://alion.io/company/massive-rocket","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":110000,"period":"year","method":"role_country_seniority_unknown","sample_n":493},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Braze","optional":false},{"name":"Snowflake","optional":false},{"name":"Databricks","optional":true}],"status":"live","first_seen_at":"2026-10-23T16:43:47Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T05:06:43Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who Are Massive Rocket?\nMassive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting-edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.\nEvery role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit - they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.\nWho Are We Looking to Add to Our Team?\nWe’re looking for an Account Manager to own and grow relationships with our strategic clients. You’ll be the senior day-to-day contact, connecting client priorities with our Strategy, Delivery, Programme Management, and specialist teams.\nThis role combines client leadership, commercial ownership, and account growth, ensuring clients see measurable value while identifying opportunities to deepen our partnerships.\nWhat Will You Do?\nOwn strategic client relationships, building trusted connections across senior, regional, and market stakeholders.\nAct as the primary commercial and strategic point of contact, managing priorities, risks, escalations, and opportunities.\nLead client status meetings, account reviews, governance forums, and Executive Business Reviews.\nCoordinate internal teams to ensure client priorities are clearly understood, appropriately scoped, and delivered effectively.\nDevelop strategic account plans covering stakeholders, client priorities, renewals, risks, and growth opportunities.\nIdentify and lead renewals, upsells, extensions, and expansion opportunities across markets, brands, teams, and capabilities.\nMaintain visibility of account health, pipeline, revenue, profitability, client satisfaction, and commercial risks.\nTranslate complex delivery, data, marketing, and technical work into clear business outcomes and recommendations for senior clients.\nWhat Makes You a Great Fit\nStrong experience in Account Management, Client Services, Customer Success, or Strategic Account Management.\nProven experience managing enterprise or strategic client relationships and senior stakeholders.\nStrong commercial acumen with experience across renewals, upsells, forecasting, and account profitability.\nExperience managing complex, multi-workstream client programmes in an agency, consultancy, MarTech, SaaS, or technology environment.\nExcellent stakeholder management, communication, negotiation, and problem-solving skills.\nCommercially minded with a track record of identifying growth opportunities and expanding client relationships.\nComfortable translating technical and delivery topics into clear business outcomes and ROI.\nHighly organised, proactive, and able to manage multiple strategic accounts and competing priorities.\nDesirable\nExperience selling Braze, Snowflake, Hightouch, Databricks, CDPs, or related Martech and data solutions\nExperience selling into QSR, Retail, Hospitality, Financial Services, or Enterprise Digital Transformation programmes\nExperience working within partner-led sales motions and co-selling with technology vendors\nExisting network of enterprise buyers within the US market\nFamiliarity with modern customer engagement, loyalty, and composable data architectures\nWhy You’ll Love Working Here\nRocket-Fuelled Growth - Big challenges, fast learning, and the chance to level up quicker than anywhere else\nA Culture That Actually Gives a Damn - Supportive, positive, and built around people who want to see you win\nA Global Crew - Collaborate with brilliant teammates across Europe, the US, and beyond\nRemote-First for Life - Work from wherever you feel your best\nReal Career Momentum - Clear progression, real ownership, and space to grow into your next chapter\nMoments That Matter - Meetups, events, and team experiences that make the journey unforgettable\nA Few Things to Know Before We Get Started\nBring Your Own Device - We operate a BYOD policy, so you’ll use your own kit for work\nRight to Work - You’ll need a valid work visa; we’re not able to offer sponsorship at the moment\nID Checks - We may ask for proof of identity (passport, ID card, or a recent utility bill)\nReferences - We may request two references, so have names, relationships, and contact details ready\nFor Contractors - Proof of incorporation and up-to-date insurance is required\nA Quick Note on Applications\nWe receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you-we’re growing fast, and new opportunities open up all the time.","description_format":"text","description_chars":5128,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Digital Marketing","Data Engineering & Migration Services"],"lifecycle":[{"event":"open","at":"2026-10-23T18:24:39Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":35,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/massive-rocket-account-manager-2","json_url":"https://alion.io/job/massive-rocket-account-manager-2.json","meta":{"generated_at":"2026-10-25T08:15:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11755,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7946},"rest":"https://alion.io/mcp/rest/get_company?id=7946"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmassive-rocket-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmassive-rocket-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmassive-rocket-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/massive-rocket-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmassive-rocket-account-manager-2"}]}