# IT Support Engineer

Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting-edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here. Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit - they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. Who Are We Looking to Add to Our Team? As a Platform Engineer at Massive Rocket, you’ll keep the cloud infrastructure, applications, and business systems we run on reliable, secure, and cost-efficient. This is a hands-on role that combines platform engineering, clo

- **Id**: 3758214
- **Url**: <https://alion.io/job/massive-rocket-it-support-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Employment type**: contractor
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Brazil
- **Countries**: BR
- **Hiring countries**: BR
- **Hiring countries total**: 1
- **Experience years min**: 3
- **Visa sponsorship**: yes
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T14:49:24Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-07T14:47:47Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 6035
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Marketing Automation, Digital Marketing, Data Engineering & Migration Services

## Company

- **Id**: 7946
- **Name**: Massive Rocket
- **Domain**: massiverocket.com
- **Url**: <https://alion.io/company/massive-rocket>
- **Size band**: 11-50
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Lever

### Truth index

- **Grade**: B
- **Score**: 83
- **Open postings**: 6
- **Ghost share**: 0
- **Stale share**: 0.667
- **Repost share**: 0
- **Time to fill p50 days**: 35
- **Computed at**: 2026-11-07T05:47:08Z

## Technologies

- **Amazon EC2** — Optional: no
- **Amazon S3** — Optional: no
- **AWS** — Optional: no
- **Bash** — Optional: no
- **Braze** — Optional: no
- **CI/CD** — Optional: no
- **Git** — Optional: no
- **Google Workspace** — Optional: no
- **IAM** — Optional: no
- **ISO 27001** — Optional: no
- **Least Privilege** — Optional: no
- **Linux** — Optional: no
- **Platform Engineering** — Optional: no
- **Python** — Optional: no
- **Slack** — Optional: no
- **Snowflake** — Optional: no
- **SOC 2** — Optional: no
- **Amazon EKS** — Optional: yes
- **Docker** — Optional: yes
- **FinOps** — Optional: yes
- **GitHub Actions** — Optional: yes
- **Kubernetes** — Optional: yes
- **n8n** — Optional: yes
- **PostgreSQL** — Optional: yes
- **Terraform** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Brazil** — Iso: BR; Kind: country

## Lifecycle

- Event: open; At: 2026-11-04T17:37:43Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 35
- **Reasons**: conf:3, velocity, win:early
- **Computed at**: 2026-11-07T05:47:08Z

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Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.