{"id":2612493,"url":"https://alion.io/job/massive-rocket-operations-assistant","title":"Operations Assistant","company":{"id":7946,"name":"Massive Rocket","domain":"massiverocket.com","url":"https://alion.io/company/massive-rocket","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":55000,"period":"year","method":"role_country_seniority_unknown","sample_n":433},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Braze","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-10-15T10:44:12Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T16:30:02Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Who Are Massive Rocket?\nMassive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting-edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.\nEvery role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit - they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.\nWho Are We Looking to Add to Our Team\nWe’re looking for a highly organised and proactive Operations Assistant to help keep Massive Rocket’s day-to-day operations running smoothly. You’ll take ownership of company travel, bookings, orders, and event coordination, ensuring everything is arranged efficiently, accurately, and within budget.\nYou’ll also provide administrative support across People Operations, Finance, and internal systems, working closely with the Operations & Logistics Specialist and the wider team. This role is ideal for someone who enjoys keeping things organised, solving problems, and making sure the details are taken care of.\nWhat Will You Do?\nManage end-to-end travel arrangements, including flights, accommodation, transport, and detailed itineraries.\nCoordinate company events, team offsites, office days, and internal gatherings, including venues, catering, suppliers, and logistics.\nLiaise with vendors and service providers to compare quotes, manage bookings, place orders, and ensure timely delivery.\nMaintain accurate booking records, track costs, and ensure arrangements stay within approved budgets.\nAct as the main point of contact for employee travel and logistics queries, resolving issues quickly and proactively.\nSupport employee onboarding and offboarding, including documentation, equipment coordination, and system access requests.\nAssist with employment contracts, offer letters, addendums, Statements of Work (SOWs), and other operational documents.\nSupport finance administration by organising invoices, processing expenses, maintaining receipts, and assisting with payroll preparation when needed.\nKeep employee records, leave trackers, operational databases, and internal documentation accurate and up to date.\nSupport the Operations team with administrative tasks, follow established processes, and identify opportunities to improve efficiency.\nWhat Makes You a Great Fit\nPrevious experience in an administrative, operations, travel coordination, logistics, or similar support role.\nStrong organisational and time-management skills, with the ability to manage multiple requests and deadlines.\nExcellent attention to detail and a consistent focus on accuracy.\nA proactive, resourceful approach to solving problems and handling last-minute changes.\nStrong written and verbal communication skills, with fluency in English.\nConfidence coordinating with employees, vendors, suppliers, and other stakeholders.\nComfortable working with spreadsheets, shared databases, and digital tools.\nAble to work independently, take ownership of tasks, and follow through without constant supervision.\nComfortable handling confidential employee and financial information with discretion.\nWillingness to learn new systems and support different areas of business operations as needed.\nDesirable\nExperience coordinating international travel, company events, or team offsites.\nExperience supporting People Operations, payroll, invoices, or expense administration.\nFamiliarity with HRIS, expense management, booking, and e-signature tools.\nExperience working in a startup, agency, or remote-first environment.\nAn interest in process improvement, automation, and making everyday operations more efficient.\nWhy You’ll Love Working Here\nRocket-Fuelled Growth - Big challenges, fast learning, and the chance to level up quicker than anywhere else\nA Culture That Actually Gives a Damn - Supportive, positive, and built around people who want to see you win\nA Global Crew - Collaborate with brilliant teammates across Europe, the US, and beyond\nRemote-First for Life - Work from wherever you feel your best\nReal Career Momentum - Clear progression, real ownership, and space to grow into your next chapter\nMoments That Matter - Meetups, events, and team experiences that make the journey unforgettable\nA Few Things to Know Before We Get Started\nBring Your Own Device - We operate a BYOD policy, so you’ll use your own kit for work\nRight to Work - You’ll need a valid work visa; we’re not able to offer sponsorship at the moment\nID Checks - We may ask for proof of identity (passport, ID card, or a recent utility bill)\nReferences - We may request two references, so have names, relationships, and contact details ready\nFor Contractors - Proof of incorporation and up-to-date insurance is required\nA Quick Note on Applications\nWe receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you-we’re growing fast, and new opportunities open up all the time.","description_format":"text","description_chars":5592,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Company events"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Digital Marketing","Data Engineering & Migration Services"],"lifecycle":[{"event":"open","at":"2026-10-15T11:24:55Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-22T06:27:10+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":6,"expected_fill_days":35,"reasons":["conf:0","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/massive-rocket-operations-assistant","json_url":"https://alion.io/job/massive-rocket-operations-assistant.json","meta":{"generated_at":"2026-10-22T18:15:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":768,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7946},"rest":"https://alion.io/mcp/rest/get_company?id=7946"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmassive-rocket-operations-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmassive-rocket-operations-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmassive-rocket-operations-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/massive-rocket-operations-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmassive-rocket-operations-assistant"}]}