{"id":3797772,"url":"https://alion.io/job/massmart-sales-representative-df-scott","title":"Sales Representative_ DF Scott","company":{"id":2449198,"name":"Massmart","domain":"massmart.co.za","url":"https://alion.io/company/massmart","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sandton, South 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assigned group of customers\n\n Reactivate dormant customers in line with agreed targets.\n\nBusiness/Customer Reviews\n\n Review customer performance on a weekly basis and report to line manager.\n\nMonthly Reports and Data\n\n Adhere to all Sales/Margins and review all the information against budget and report monthly.\n\n Update customer base information daily.\n\n Compile a detailed monthly report of all monthly activities as agreed with line manager. \n\n Submit the report 2 days after month end\n\n Ensure Data integrity, load and check customer information on the system. \n\n Ensure data is always kept up to date\n\nCustomer Service and Orders\n\n Maintain customer base and relationships through regular interaction as per call schedule\n\n Prepare calls before calling on the customer.\n\n Ensure customers’ needs are understood\n\n Manage all customer queries and or complaints timeously and ensure they are kept up to date on progress\n\n Place and Follow up on customer orders\n\n Keep Store and Merchandise stakeholders informed of any stock returns\n\n Compile and distribute broadsheets/catalogues to encourage customers to come in and shop\n\nProduct Knowledge\n\n • Ensure always up to date with latest knowledge on stores, features, advantages and benefits of products, uses of products and stock levels\n\nNew Business and surveying target market\n\n Survey and canvass areas for new business\n\n Recruit new customers each month in line with target\n\n Monitor and report back on market trends such as competitor activity, opportunities, threats etc.\n\n Cold calling with sales material and brochures.\n\n Follow up on referrals\n\n Conduct price surveys on competitors\n\n 12\n\n Implement SWOT analysis on Customers (Strengths/Weaknesses/Opportunities/Threats)•Complete customer service surveys on a monthly basis\n\nDesired Experience & Qualification\n\n Grade 12 / Matric essential\n\n Tertiary qualification advantageous\n\n A valid Driver’s license\n\n SAP\n\n Proven track record of excellent sales achievements\n\n Minimum of three (3) years relevant sales experience in a similar customer service or sales role\n\n Computer literacy (Word, Windows, PowerPoint, Excel)\n\n Understanding of Retail and wholesale environment\n\n Understanding of the hospitality industry\n\n Project management\n\n Creative approach to work\n\n Strong Attention to Detail\n\n Exceptional communication both written and spoken\n\n Ability to Work Without Supervision\n\n Excellent Time Management Skills\n\n SharePoint\n\nPackage & Remuneration\nMarket related","description_format":"text","description_chars":2891,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Home Decor","Nonprofits & 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