{"id":1948993,"url":"https://alion.io/job/mastercard-consultant-client-training-and-education","title":"Consultant, Client Training and Education","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":258,"ghost_share":0.016,"stale_share":0.372,"repost_share":0.093,"time_to_fill_p50_days":21,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan","Kuala Lumpur, Malaysia"],"countries":["TW","MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T08:36:24Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-18T15:43:03Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nConsultant, Client Training and EducationJob Description SummaryConsultant, Client Training and Education - Mastercard Advisors\nAll About Us\nMastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information, and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs, and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.\nWithin Mastercard Advisors, the Client Training and Education (CTE) team is responsible for training and onboarding clients on our platforms and services. Specifically, CTE maintains a world-class eLearning platform that incorporates the latest technology and develops best-in-class eLearning courses to provide clients with a comprehensive learning experience. In addition, CTE designs and delivers immersive onsite training and education programs to onboard clients and teach best practices.\nAre you motivated by developing new eLearning content, leading to insights into our platform offerings, and developing best practices that add real value to both our clients and delivery teams?\nCan you deliver impactful and effective training?\nDo you want to play a key role in driving a world beyond cash at Mastercard?\nYour Responsibilities\nThe Consultant is a team member who actively contributes to delivering training and education for Mastercard Advisors clients.\nContributes towards the development of eLearning and virtual training programs for large, strategically important global clients from a central delivery hub\nObtain information from multiple sources, collate, analyze, and triangulate information to develop effective training materials and programs\nApply a range of eLearning and virtual training techniques to effectively construct lessons and develop training resources\nStructure and prepare training courses and presentations\nPresent draft content to key stakeholders for review and feedback\nPlan, organize, and structure own work to manage time and effort effectively within project budget/timeline expectations\nExtract intellectual capital from engagement work and actively develop and share tools, methods, and best practices across projects\nBuild a network of contacts and internal relationships across Mastercard to support information gathering and training development\nAll About You\nDemonstrable consulting and training skills\nBachelor’s degree or equivalent qualification. Advanced degree preferred\nProfessional-level English language capability\nStrong presence & communication skills - both interpersonal & written\nStrong analytical, interpretive, and problem-solving skills\nExcellent project management skills; collaborate well across multiple communication channels\nProven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast-paced environment\nKey Words: Training Consultant, Associate, Senior Associate, Consultant, Analyst\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":4375,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-06T08:36:24Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.741,"p_room":0.9,"age_days":13,"expected_fill_days":21,"reasons":["conf:38","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-consultant-client-training-and-education","json_url":"https://alion.io/job/mastercard-consultant-client-training-and-education.json","meta":{"generated_at":"2026-10-20T06:43:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7413,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-consultant-client-training-and-education"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-consultant-client-training-and-education"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-consultant-client-training-and-education"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-consultant-client-training-and-education\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-consultant-client-training-and-education"}]}