{"id":2981119,"url":"https://alion.io/job/mastercard-director-account-manager","title":"Director, Account Manager","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":185,"ghost_share":0.027,"stale_share":0.4,"repost_share":0.092,"time_to_fill_p50_days":26,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterloo, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":213000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2485},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T09:09:51Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nDirector, Account ManagerRole OverviewThe Director, Account Management into the Financial Institutions (FI) team is responsible for developing the business opportunities on the Luxemburg market. This newly created position will imply managing and growing strategic relationships with key partners (banking, merchants, acquiring, fintechs and others), supporting both the protection and growth of existing business and the development of new opportunities. You will act as a trusted partner to clients and a key internal orchestrator, ensuring the delivery of Mastercard’s full value proposition across products, services, and marketing.\nThe role combines commercial ownership, relationship management, and strategic execution in a fast-moving and highly competitive market.\nKey Responsibilities:\nManage and develop the Mastercard relationship with existing and new customer accounts (banks, acquirers, merchants, fintechs) based or operating in Luxemburg.\nDevelop the accounts strategy, for the assigned accounts, in-line with the country targets.\nIdentify, negotiate, sign and execute the deals and contracts with the various customers involved.\nFull ownership of the P&L & the end-to-end relationship with the assigned accounts\nResponsible for setting sales strategies as it relates to customer accounts that are aligned with western europe strategy and achieving sales goals that drive market share, volume and revenue growth.\nPartner with customers to deliver customized solutions and comprehensive consulting support\nResponsible for pipeline management at the account level & to contribute to the achievement of sales and net revenue targets.\nTo assist in designing strategies, messaging, and proposals for customers\nCollaborates with the account team and customers to plan, execute and monitor progress against annual business plans\nAssists in local projects and cross-functional initiatives\nResponsible on the Voice of Customer results\nEngage with Mastercard cross functional team to design and execute tactical plans to execute the customer strategy and bring relevant business best practices\nLeverage all Mastercard brand, sponsorship properties, products, and technological payment solution to identify new product opportunities and develop bespoke propositions to maximize segment penetration and exceptional customer value\nGrow Mastercard share within the assigned accounts\nResponsible for all administrative and operational issues relate to the • assigned accounts\nUncover business opportunities and work with MasterCard cross functional team to assess new concepts and ideas of new products that support the market strategy\nWork closely with the Head of Financial Institutions to recommend and develop market strategy, business planning, expense management, budget, financial monitoring …etc.\nAbout You:\nKnowledge of the Luxemburg Financial market and configuration\nBanking sector market knowledge. Payment Systems market knowledge (experience in issuing and acquiring, fintech)\nExcellent analytical skills (e.g., cards P&L analysis, financial forecasting, competitive analysis)\nSuperior presentation skills, written and oral (Spanish mother language and English)\nProven ability to develop business relationships at all levels, including c-level\nResults-oriented and customer-focused\nStrong Sales / Business Development / Relationship Management background.\nAbility to understand and execute on key operational aspects, and attentive to details\nExcellent problem solving, analytic capabilities and business acumen\nSelling Skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiation skills\nBachelor's Degree or equivalent. MBA Preferred.\nProven track record of project management capabilities\nTeam-player with hands-on attitude, strong collaborations skills.\nCan work in autonomy, while being constantly connected to the various stakeholders.\nCapability to interact with top-management and support functions\nHumble, flexible, and empathic\nHaving an existing network or connection with the Luxemburg financial sector is a plus.\nFlexibility to travel in Luxemburg\n• Fluent in English - speaking Luxembourgeois, French and/or German is a key asset.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":5326,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-21T07:02:09Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.897,"p_room":0.9,"age_days":9,"expected_fill_days":26,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-director-account-manager","json_url":"https://alion.io/job/mastercard-director-account-manager.json","meta":{"generated_at":"2026-10-24T21:03:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30799,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-director-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-director-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-director-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-director-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-director-account-manager"}]}