{"id":933846,"url":"https://alion.io/job/mastercard-director-business-analysis","title":"Director Business Analysis","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":176,"ghost_share":0.023,"stale_share":0.483,"repost_share":0.074,"time_to_fill_p50_days":27,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["O'Fallon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":152000,"max":258000,"currency":"USD","period":"year","gross":null,"usd_annual":258000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-09-15T13:20:02Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-09T23:11:57Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nDirector Business AnalysisOverviewThe Global Business Solutions Center (GBSC) Financial Systems organization is establishing an enterprise Order Management (OM) platform capability and operating model within GBSC.\nThe Director, Business Analysis will lead the Business Partnerships (BP) team, providing strategic leadership and oversight across three primary areas:\n1. Product-Specific Project Delivery\n2. Mergers & Acquisitions (M&A) Implementations\n3. Ongoing M&A Operational Support\nThis role serves as a critical liaison between Product, Billing Operations, Technology, Finance, and external stakeholders to ensure successful delivery of strategic initiatives while driving operational standardization and scalability.\nThe successful candidate will provide leadership to a team of business analysts and project resources responsible for translating business requirements into operational solutions, managing complex cross-functional initiatives, and establishing repeatable processes that support growth and operational excellence.\nThe ideal candidate will possess deep knowledge of Mastercard Billing Systems (MCBS), strong project and program management experience, and a demonstrated ability to lead teams through complex business and operational transformations\nRole\nKey responsibilities:\nStrategic Leadership\nLead and develop the Business Partnerships team, providing strategic direction, coaching, and performance leadership.\nEstablish team priorities aligned with organizational objectives and product strategies.\nDrive continuous improvement initiatives that enhance operational efficiency, scalability, and service quality.\nDevelop and maintain strong partnerships across Product, Technology, Finance, Operations, and Customer-facing teams.\nProduct-Specific Project Delivery\nOversee the analysis, planning, and implementation of strategic product initiatives impacting billing and operational processes.\nEnsure business requirements are accurately documented, validated, and translated into actionable deliverables.\nManage cross-functional project execution from concept through implementation and post-launch stabilization.\nIdentify risks, dependencies, and mitigation strategies to ensure successful delivery of key initiatives.\nMergers & Acquisitions (M&A) Integration\nLead business analysis activities supporting M&A integrations across acquired products, services, and platforms.\nPartner with Product, Technology, Finance, Legal, and Operations teams to ensure successful onboarding of acquired businesses into Mastercard operational and billing frameworks.\nEstablish implementation roadmaps, integration plans, and governance structures for M&A initiatives.\nMonitor integration progress and drive resolution of complex operational and system challenges.\nOperational Transition & Standardization\nLead efforts to evaluate and standardize ongoing M&A operational activities.\nDevelop scalable processes and operational models that enable the transfer of M&A support activities into the Revenue Operations Excellence (ROE) organization.\nIdentify opportunities to reduce manual processes through automation, standardization, and process redesign.\nEstablish documentation, controls, and support models to ensure sustainable operational ownership.\nStakeholder & Program Management\nBuild strong relationships with senior leaders and stakeholders across the organization.\nPresent project status, risks, recommendations, and business outcomes to executive leadership.\nFacilitate decision-making and alignment across multiple business functions.\nEnsure appropriate governance, issue management, and escalation processes are in place for strategic initiatives.\nAll About you:\nQualifications\nRequired Experience\nBachelor’s degree in Business, Finance, Information Systems, Technology, or related field.\n10+ years of experience in Business Analysis, Program Management, Product Operations, or related functions.\n5+ years of people leadership experience managing high-performing teams.\nSignificant experience leading large-scale cross-functional initiatives and complex business transformations.\nStrong project management and organizational leadership capabilities.\nTechnical & Functional Expertise\nDeep understanding of Mastercard Billing Systems (MCBS) and billing operations processes.\nExperience defining business requirements, process models, operational controls, and implementation strategies.\nStrong understanding of end-to-end product lifecycle, revenue operations, and operational support frameworks.\nExperience with Agile, Scrum, and traditional project delivery methodologies.\nAdvanced analytical, problem-solving, and decision-making skills.\nLeadership Competencies\nProven ability to lead through ambiguity and organizational change.\nStrong executive presence and communication skills.\nAbility to influence across organizational boundaries without direct authority.\nDemonstrated ability to build, mentor, and develop high-performing teams.\n• Strategic thinker with strong execution discipline and operational focus.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact  and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.\n\nIn line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.Pay Ranges\nO'Fallon, Missouri: $152,000 - $258,000 USD","description_format":"text","description_chars":8148,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-15T13:20:02Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 414 · green card filings: 190","filings_12m":414,"filings_prev_12m":639,"green_card_filings_12m":190,"median_offered_wage_usd":137086,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":30}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.583,"p_room":0.28,"age_days":54,"expected_fill_days":27,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":258000,"is_top_pay":true},"html_url":"https://alion.io/job/mastercard-director-business-analysis","json_url":"https://alion.io/job/mastercard-director-business-analysis.json","meta":{"generated_at":"2026-11-10T03:11:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7426,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-director-business-analysis"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-director-business-analysis"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-director-business-analysis"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-director-business-analysis\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-director-business-analysis"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":933846}},{"tool":"search_jobs","arguments":{"company":"mastercard.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":933846},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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