Director, Cloud Infrastructure

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

We are seeking a Technical Director of Cloud Infrastructure to lead a technical team that builds, scales, and operates cloud platform capabilities across AWS and Azure. This role sits within the Services Enablement and Transformation team, advancing repeatable cloud patterns, improving delivery efficiency, and reducing implementation risk across Mastercard Services. This leader will own the cloud platform roadmap, set priorities, and drive execution against product deliverables from a cloud platform perspective.

The role requires technical depth across provisioning, infrastructure as code, networking, Kubernetes, GitOps, CI/CD, policy as code, security, and cloud governance, along with the leadership discipline to turn complex infrastructure needs into secure, reliable, reusable platform capabilities. The Director will partner with Engineering, Product, Security, Enterprise Architecture, Operations, Finance, and vendors to reduce delivery friction and improve outcomes for internal customers.

About the Role:

The Director of Cloud Infrastructure will manage a technical team within Services Enablement and Transformation responsible for delivering secure, scalable, well-governed cloud infrastructure capabilities across AWS and Azure. This leader will bring a deep understanding of cloud provisioning, scaling challenges, networking, cloud connectivity, infrastructure automation, FinOps, and governance models, with a focus on repeatability, execution efficiency, and risk reduction.

This role requires a technical leader who can break complex infrastructure problems into clear execution plans, lead technical discussions, and partner across Engineering, Product, Security, Architecture, Operations, Finance, and vendors to deliver cloud-first solutions. The Director must be comfortable with ambiguity, assertive recommendations, and stakeholder alignment around practical outcomes.

The Director will motivate and challenge team members, set clear delivery expectations, and create an environment where engineers solve hard infrastructure problems with urgency and discipline. This leader will support vendor negotiations, evaluate technology trade-offs, and ensure cloud investments align to cost, risk, security, and business value.

The Director of Cloud Infrastructure will:

• Directly manage a technical cloud infrastructure team focused on AWS and Azure provisioning, scaling, networking, connectivity, automation, and reliability.
• Define and deliver reusable cloud patterns, infrastructure as code modules, governance guardrails, and platform standards that enable teams to move quickly and safely.
• Drive execution across complex cloud initiatives by breaking down technical problems, clarifying priorities, removing blockers, and holding teams accountable for outcomes.
• Own the cloud platform roadmap and prioritization, ensuring the team executes product deliverables and delivers measurable outcomes for internal customers.
• Partner across Engineering, Product, Security, Architecture, Operations, Finance, and vendor teams to deliver cloud-first infrastructure solutions at enterprise scale.
• Work with Enterprise Architecture to propose cloud infrastructure solutions, reference patterns, and standards that can be repeatedly adopted across teams and platforms.
• Apply FinOps and cloud governance practices to improve cost transparency, consumption discipline, risk management, and accountability across cloud platforms.
• Lead technical discussions with clarity and confidence, translating complex infrastructure trade-offs into practical recommendations for engineering and business stakeholders.
• Review cloud infrastructure designs, challenge assumptions, identify risks, and recommend improvements to scalability, security, resiliency, automation, and readiness.
• Operate effectively in ambiguous environments by making assertive decisions, aligning stakeholders, and adapting plans as requirements, risks, and priorities evolve.
• Support vendor evaluations and negotiations, ensuring provider commitments, commercial terms, and technical solutions align with platform needs and enterprise goals.
• Motivate, coach, and challenge team members to raise technical standards, improve delivery discipline, develop talent, and build resilient cloud infrastructure capabilities across geographies and time zones.

All About You:

• Proven experience leading technical cloud infrastructure teams responsible for building, operating, and improving enterprise-scale cloud platforms.
• Strong hands-on understanding of AWS and Azure technologies, including cloud provisioning, scaling patterns, infrastructure automation, and operational reliability.
• Deep knowledge of networking fundamentals, cloud connectivity, routing, segmentation, resiliency, and secure integration between cloud platforms and enterprise environments.
• Experience defining and applying cloud governance models, infrastructure standards, controls, guardrails, and reusable patterns that enable teams to move quickly and safely.
• Working knowledge of FinOps practices, including cost transparency, forecasting, consumption management, accountability, and optimization across cloud platforms.
• Ability to break down complex technical problems into clear options, recommendations, and execution plans that engineering and business stakeholders can understand.
• Experience owning technical roadmaps, setting priorities, and driving execution against product deliverables in partnership with product, engineering, and platform stakeholders.
• Confident communicator who can lead technical discussions, challenge assumptions, drive alignment, and make assertive decisions in ambiguous environments.
• Ability to review infrastructure and architecture designs, ask strong technical questions, surface risks, and make clear recommendations to improve delivery quality and platform outcomes.
• Clear understanding of modern engineering practices, including GitOps, Kubernetes, CI/CD, policy as code, and Agile methodologies used to deliver secure, repeatable, and automated infrastructure capabilities.
• Strong cross-functional collaborator with the ability to partner across Engineering, Product, Security, Architecture, Operations, Finance, and vendor teams to deliver cloud-first solutions.
• Experience supporting vendor evaluations and negotiations, with the ability to assess technical trade-offs, commercial terms, service commitments, and long-term platform value.

• People who can scale and lead teams across geographies, work effectively across time zones, motivate, coach, develop, and challenge team members while raising technical standards, improving execution discipline, and building a strong team culture.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges