{"id":566558,"url":"https://alion.io/job/mastercard-director-product-management-12","title":"Director, Product Management","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":151,"ghost_share":0.013,"stale_share":0.517,"repost_share":0.086,"time_to_fill_p50_days":27,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Product","role_family":"Product","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":166000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1220},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-11-02T17:40:23Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nDirector, Product ManagementOverview:Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Within Mastercard Services, the Global Portfolio Optimization (GPO) team helps issuers maximize portfolio performance through data-driven strategies that improve customer activation, usage, engagement, and top-of-wallet positioning.\nThe Director, Product Management, Global Portfolio Optimization (Target) will play a critical leadership role in defining and scaling the capabilities that enable GPO to accelerate the journey from insight to action. This role sits within the Target pillar of the Portfolio Optimization framework and is responsible for driving the continued productization of GPO's end-to-end operating model (Target > Create > Execute > Measure) through close partnership with Business & Market Intelligence (B&MI), product teams, technology partners, and stakeholders across Mastercard.\nThe role will lead the evolution of how portfolio optimization insights are transformed into scalable products, recommendations, and actions through Mastercard's Intelligence Centre (MIC) platform. In addition, this leader will define and drive GPO's AI strategy, identifying opportunities to leverage emerging technologies, automation, and advanced analytics to increase team effectiveness, accelerate decision-making, and enhance issuer outcomes.\nThis is a highly cross-functional product leadership role that combines strategic thinking, technical fluency, quantitative rigor, and strong stakeholder management to deliver solutions that drive measurable business impact at scale.\nHave you successfully built and scaled products that transform complex business processes into repeatable, technology-enabled solutions?\nAre you comfortable operating at the intersection of business strategy, analytics, AI, and technology delivery?\nDo you enjoy translating insights into products that drive measurable outcomes for customers and internal stakeholders?\nAre you passionate about leveraging AI, automation, and product thinking to unlock new levels of organizational impact?\nRole:\nLead the continued productization of the Global Portfolio Optimization operational framework (Target > Create > Execute > Measure) in partnership with the Business & Market Intelligence (B&MI) team, creating scalable products and capabilities that accelerate the insights-to-action lifecycle.\nOwn and evolve the product strategy, roadmap, and requirements for capabilities that enable portfolio optimization teams to identify opportunities, generate recommendations, execute strategies, and measure business outcomes at scale.\nServe as the primary business lead and relationship manager for the Mastercard Intelligence Centre (MIC), ensuring GPO insights, recommendations, and actions are effectively productized and operationalized through the platform.\nDefine and drive GPO's AI strategy by partnering with the AI Centre of Excellence, Foundry, AI Governance teams, engineering organizations, and external technology providers to identify, prioritize, and execute proof-of-concepts and pilots that demonstrate business value and scalability.\nEvaluate emerging AI, automation, and analytics capabilities to determine their feasibility, desirability, and viability within GPO workflows and operating models.\nCollaborate closely with stakeholders across the GPO verticals (Target, Create, Execute, and Measure) to understand end-to-end workflows, identify pain points and opportunities, define product requirements, and deliver solutions that improve efficiency, automation, scalability, and business impact.\nDevelop deep understanding of Mastercard products, platforms, and capabilities that can enhance issuer portfolio performance across current and future GPO priorities, including Activation, Usage, and Top-of-Wallet initiatives.\nBuild and maintain strong partnerships with product owners, platform leaders, and cross-functional stakeholders across Mastercard to identify opportunities for integration, capability reuse, and accelerated delivery of value to issuers.\nTranslate complex business challenges into clear product requirements, business cases, prioritization frameworks, and measurable success metrics.\nEstablish KPI frameworks and measurement approaches to evaluate the effectiveness, adoption, and impact of newly deployed products and capabilities.\nLead cross-functional teams through the product lifecycle from opportunity identification and concept development through implementation, adoption, and optimization.\nTrack and manage risks, dependencies, and stakeholder alignment while driving execution against key strategic priorities.\nAll About You:\nSignificant product management experience with a proven track record of defining, building, launching, and scaling technology-enabled products, platforms, or capabilities.\nStrong product management fundamentals, including customer discovery, requirements definition, roadmap development, prioritization, product delivery, and performance measurement.\nTechnical fluency and comfort working closely with engineering, data science, analytics, AI, and platform teams. Ability to understand technical architectures and translate business needs into actionable product requirements.\nHighly quantitative and analytically minded, with demonstrated ability to leverage data, experimentation, and insights to drive decision-making and business outcomes.\nStrong understanding of AI technologies, generative AI (including Large Tabular Models), machine learning applications, and automation opportunities, with the ability to evaluate potential use cases and translate them into practical business solutions.\nDemonstrated experience leading cross-functional initiatives involving analytics, data products, workflow transformation, operational optimization, or AI-enabled solutions.\nPersonal and professional proficiency using AI tools to improve productivity, decision-making, communication, analysis, and execution effectiveness.\nAbility to navigate ambiguity, synthesize complex information, and create clear strategies and execution plans.\nExperience developing business cases, prioritization frameworks, and success metrics for new capabilities and investments.\nExceptional stakeholder management and communication skills, with the ability to influence senior leaders and align diverse groups around a common vision and roadmap.\nAbility to identify opportunities for efficiency, automation, capability reuse, and scalable growth across products, platforms, and business processes.\nStrong strategic thinking skills combined with a hands-on execution mindset.\nExperience working in matrixed organizations and driving outcomes through influence rather than direct authority.\nTeam player able to work effectively across functions, levels, and geographies while fostering collaboration and driving consensus.\nPassion for innovation, continuous improvement, and leveraging technology to create measurable customer and business impact.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":8128,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & 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