Director, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Leads major projects and delivers quality software solutions in a timely and cost effective manner. Researches and recommends alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the requirements of SLA’s in addition to aligning organizational and enterprise strategies.

Major Accountabilities:

• Successfully lead definition, development and delivery of major cross-department initiatives with broad scope and long-term business implications. Collaborate with business and technical partners to identify and scope the opportunities, quantify costs, outline potential value and ROI, identify risks, benefits and constraints. Partner with business to identify innovative solutions and drive strategic decisions. Develop business case in alignment with the MasterCard objectives. Lead scenario planning process and creation, validation and review of estimates, costs and benefits. Actively look for opportunities for Innovation and creative problem solving. Make presentations to the Senior Management, Business Owners and other Stakeholders and help them in decision making process.
• Perform Proofs of Concept (PoCs) to assess and identify the technologies per the needs of the organization. Provide recommendation to Senior Management on selection of technologies and strategic technical direction for the department. Lead creation of roadmaps that align with the department strategy and long term business vision and objectives. Coach and mentor team members, enable knowledge sharing via brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks.
• Lead implementation of processes and supporting tools per the evolving needs of the organization. Identifying process gaps, provide estimates for business solutions, define the initial scope/requirements of the project and manage the scope during the lifecycle of the project. Plan overall project scope and define scope for each phase and iteration to meet business needs/time-to-market needs.
• Provide integration design and guidance to business partners for external party (merger or vendor) integrations with the rewards platform, ensuring security policies are properly enforced and technological due diligence is performed.
• Instruct and guide the team to ensure that appropriate processes and documentation is in use by the team. Ensure compliance to the defined standards. Actively look for opportunities to modify and enhance standards per the needs of the department. Develop documentation templates, lead and enforce development of artifacts throughout the solution development lifecycle.

Education:

• Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent experience.

Knowledge / Experience:

• Extensive understanding of and experience with Software Engineering Concepts and Methodologies.
• Demonstrate MC Core Competencies.
• Proven ability to embody MC Leadership Principles.
• Proven capacity to lead and influence matrix based project team members and work as a member of a diverse and geographically distributed team.
• Experience working with legal and compliance teams to ensure 3rd party contracts protect MasterCard interests.
• Experience constructing service level agreements to be used with 3rd parties and clients.
• Experience integrating systems within a service oriented architecture and e-commerce platforms.
• Knowledge of design and security patterns coupled with an ability to persuade and assist in development. The applicant must have experience integrating technologies with SAML and OAuth tokens.
• Experience developing, designing, and operating global systems supporting multiple languages and currencies.
• Experience integrating web services with best in class platforms such as Layer 7 and Data Power.
• Experience building de-coupled systems using technologies such as message queues, No-SQL data storage, etc.
• Experience implementing complicated projects and systems using agile methodologies.

Skills/ Abilities:

• Must be politically savvy, high-energy, detail-oriented, proactive and able to function under pressure in an independent environment. Possess the ability to have a high degree of initiative and self-motivation to drive results.
• Demonstrate ability to organize, manage, plan and control several concurrent initiatives with conflicting needs.
• Ability to balance time between strategic thought and self-embedding with teams performing development, testing, and operational work. This ability is critical in leading the organization and innovating while also remaining in touch with reality.
• Must display strong communication skills -- both verbal and written - and leadership and relationship skills with ability to influence others without having direct authority.
• Proven ability to sell solutions, persuade cross-functional group, garner support for solutions and bring group to a consensus and strong ability in collection and formulation of data, development of Metrics and dashboard reporting.
• Design and development of object oriented systems, unit tests with mocking technologies, Java, JavaScript, C#
• Design and database scripting for RDBMS such as Oracle and SQL Server.
• Design and development using cloud technologies such as Amazon Web Services and Windows Azure.
• Design and development of enterprise web services using both SOAP and REST.
• Ability to communicate designs and integration plans using diagraming software such as Visio.
• Design and development of batch processes.

Travel:

• In support of 3rd party integration activity and working with a global workforce, travel up to 10-20% may be required.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.