{"id":185414,"url":"https://alion.io/job/mastercard-lead-business-analyst-2","title":"Lead Business Analyst","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":189,"ghost_share":0.016,"stale_share":0.423,"repost_share":0.079,"time_to_fill_p50_days":27,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":248},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Oracle ERP","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-01T14:50:37Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T22:23:57Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":59},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nLead Business AnalystOverviewThe Revenue Operations & Enablement team is looking for a Lead Business Analyst to support key systems such as Contra Revenue Systems (CRS) and FundApp, Mastercard’s Fund Administration platform. This role will operate as the connective tissue between Finance stakeholders and Technology, using a Revenue platform operating model focused on structured intake, clear requirements, prioritization, release readiness, UAT coordination, production support, issue triage, documentation, reporting oversight, and continuous improvement.\nThe ideal candidate is intellectually curious, analytical, comfortable working across business and technical teams, and able to bring structure to a growing platform support model. The role requires strong project management discipline, application support experience, consulting mindset, and the ability to communicate clearly while independently managing priorities across multiple projects and support efforts.\nRole\nIn this position, you will:\nServe as the primary Lead BA and platform liaison for FundApp and CRS, connecting Finance and Technology stakeholders to ensure clear ownership, requirements, priorities, and delivery outcomes.\nManage system enhancements, projects, strategy inputs, setup/configuration needs, application support, and related operational support activities.\nTranslate business needs into clear business requirements, technical requirements, process flows, user stories, acceptance criteria, reporting needs, and decision documentation that Technology can design, build, test, and support.\nPartner with key business users to provide application overviews, explain new functionality, assess automation opportunities, and support user training or adoption needs.\nCollaborate with internal technical teams to facilitate and test issue resolution, confirm expected system behavior, and align business requirements with technical delivery plans.\nProvide ongoing production support, including problem management, root cause analysis, ticket logging, business impact communication, status updates, and escalation as needed.\nLead evaluation efforts for new capabilities, process improvements, workflow changes, or related functionality based on business requirements and governance priorities.\nCoordinate UAT, regression testing, business validation, release communications, patching/upgrades/enhancement testing, and post-implementation checks to ensure system updates perform as intended.\nEnsure configuration documentation, process documentation, training guides, decision logs, and support materials are updated as application changes or new functionality are introduced.\nSupport SOX and audit compliance by helping maintain control documentation, supporting control testing, identifying improvement opportunities, and ensuring platform changes align to accounting policy, controls, and reporting expectations.\nDrive continuous improvement by identifying manual work, data quality gaps, reporting limitations, control risks, user training needs, and opportunities to simplify the system support model as adoption and platform complexity grow.\nAll About You\nThe ideal candidate for this position should:\nHave advanced business analysis experience supporting enterprise business platforms, preferably in Finance, Accounting, Revenue Operations, Fund Administration, billing, order-to-cash, rebates/incentives, or related operational systems.\nHold a Master’s degree in Accounting, Finance, Information Systems, Business, or equivalent practical experience.\nUnderstand general accounting practices, financial controls, reporting processes, and multi-currency business environments.\nBe skilled at bridging business and Technology teams, translating complex operational needs into simple, actionable requirements, and keeping both sides aligned through design, testing, release, and support.\nUnderstand platform governance disciplines, including intake management, backlog prioritization, issue triage, release planning, UAT coordination, documentation, control readiness, and operational reporting.\nBe comfortable working with Finance stakeholders on forecasting, spend tracking, actuals, accruals, reporting, reconciliations, fund controls, audit support, and executive governance needs.\nDemonstrate strong project management discipline, including prioritization, follow-through, issue/risk tracking, status communication, and the ability to manage multiple deliverables simultaneously.\nCommunicate clearly and confidently with global stakeholders, including the ability to lead working sessions, ask structured questions, explain technical issues in business language, and create concise decision-ready materials.\nQuickly engage and influence business partners, drive change constructively, and build strong relationships within a multinational organization.\nDemonstrate strong ownership, curiosity, judgment, and follow-through; proactively identify gaps, clarify ambiguity, escalate risks appropriately, and help create a scalable operating model rather than only solving one-off issues.\nPreferred Requirements\nCoupa and/or Oracle knowledge, particularly where fund administration, procurement, purchase order, invoice, general ledger, reporting, or downstream finance processes intersect.\nExperience with Revenue platforms, Rebates & Incentives, billing systems, order-to-cash processes, or other financial applications that require disciplined intake, release, testing, production support, and control oversight.\nExperience with Salesforce, Hyperion, Power BI, Jira, Remedy, SharePoint, Confluence, or similar enterprise workflow, reporting, collaboration, and support tools.\nFamiliarity with financial controls, audit/SOX readiness, reporting standardization, data quality, and cross-functional operating models.\nExperience supporting global teams and stakeholders across time zones, including Finance, Technology, Operations, Legal, Tax, Compliance, and Controllership partners.\nAbility to build lightweight governance artifacts such as RACIs, intake models, release checklists, issue logs, decision trees, status reports, training guides, configuration documentation, and stakeholder communication plans.\nCorporate Security Responsibility\nEvery person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that the successful candidate for this position must:\nAbide by Mastercard’s security policies and practices;\nEnsure the confidentiality and integrity of the information being accessed;\nReport any suspected information security violation or breach; and\n• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":7949,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-01T14:50:37Z"},{"event":"close","at":"2026-09-16T14:47:27Z"},{"event":"reopen","at":"2026-10-27T16:21:14Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.684,"p_room":0.28,"age_days":59,"expected_fill_days":27,"reasons":["conf:9","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-lead-business-analyst-2","json_url":"https://alion.io/job/mastercard-lead-business-analyst-2.json","meta":{"generated_at":"2026-11-01T04:46:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7359,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-lead-business-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-lead-business-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-lead-business-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-lead-business-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-lead-business-analyst-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":185414}},{"tool":"search_jobs","arguments":{"company":"mastercard.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":185414},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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