{"id":3894676,"url":"https://alion.io/job/mastercard-manager-account-management-13","title":"Manager, Account Management","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":184,"ghost_share":0.033,"stale_share":0.467,"repost_share":0.076,"time_to_fill_p50_days":27,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["O'Fallon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":126000,"max":202000,"currency":"USD","period":"year","gross":null,"usd_annual":202000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-06T22:44:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T05:24:28Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nManager, Account ManagementPosition OverviewThe North America Sales organization is building a diverse, strategic, and consultative team of sales and relationship managers, problem-solvers, and business strategists. We are seeking highly motivated individuals who demonstrate achievement orientation, intellectual curiosity, resilience, diligence, and the ability to marshal resources to drive results.\nThe Community Institutions team differentiates through solution expertise, and partnership orientation. We deliver customized payment solutions, strategic consulting, and value-added services that leverage Mastercard’s brand, technology, data, operations, and risk capabilities to help financial institutions grow, compete, and deliver exceptional cardholder experiences.\nThe Manager, Community Institutions Strategy & Account Management will serve as a strategic advisor to a portfolio of financial institution customers. This role is responsible for driving portfolio optimization, business growth, adoption of Mastercard products and services, and measurable customer outcomes.\nRole Summary\nAs Manager, Community Institutions Strategy & Account Management, you will independently manage and grow a portfolio of Community Institution customers while proactively developing strategies that increase revenue, expand market share, strengthen customer engagement, and advance Mastercard’s value-added services.\nCustomer Relationship Management\nLead contract negotiations, renewals, and amendment discussions while coordinating cross-functional stakeholders to ensure successful execution or partnership renewals and Services SOWs.\nManage and deepen relationships with Community Institution customers, serving as a trusted advisor and primary point of contact for strategic initiatives and business growth opportunities.\nDeliver consultative business reviews and strategic recommendations that demonstrate the value of Mastercard products, solutions, and services.\nPortfolio Strategy and Growth\nIdentify opportunities for portfolio growth and optimization through financial analysis, customer insights, competitive benchmarking, and industry trends.\nDevelop strategic account plans and execute initiatives designed to increase payment volume, revenue, profitability, and customer engagement.\nConduct market analyses, portfolio reviews, and performance assessments to identify new business opportunities and support strategic decision-making.\nAnalytics, Financial Modeling, and Business Cases\nBuild financial models and business cases to evaluate pricing strategies, contract renewals, portfolio opportunities, and investment decisions with Mastercard finance leaders.\nAnalyze customer performance, revenue trends, profitability, and market dynamics to develop data-driven recommendations and actionable growth plans.\nSales Execution and Internal Leadership\nPrepare and present executive-level proposals, business cases, presentations, and RFP responses.\nBuild and manage a pipeline of Mastercard value-added services opportunities, from identification through sales, implementation, and execution.\nCollaborate with internal partners across Product, Services, Finance, Legal, Marketing, and Customer Delivery teams to deliver comprehensive customer solutions.\nUtilize Salesforce and other internal tools to manage pipeline visibility, forecast performance, and track customer engagement activities.\nLead initiatives that improve sales effectiveness, operational efficiency, and customer experience across the Community Institutions segment.\nContribute to broader segment strategy by sharing marketplace insights, emerging trends, and customer feedback that influence Mastercard's growth priorities.\nQualifications\nBachelor’s degree required; Finance, Economics, Business, Analytics, or a related field preferred.\nRequired Experience\nExperience in payments, financial services, consulting, account management, business development, sales strategy, or relationship management.\nDemonstrated success managing customer relationships and delivering measurable business growth.\nStrong strategic thinking, analytical, and problem-solving skills with the ability to translate complex data into actionable business recommendations.\nAnalytical and Technical Skills\nAdvanced Microsoft Excel expertise is required, including financial modeling, forecasting, scenario analysis, and executive-ready analysis.\nDemonstrated ability to identify growth opportunities and quantify business impact through data-driven analysis.\nTrack record of planning, managing, and executing complex sales opportunities, strategic initiatives, and cross-functional projects.\nCommunication and Execution Skills\nExperience leveraging CRM platforms such as Salesforce to manage customer relationships and sales pipelines with consistency, rigor, and strong attention to detail.\nExcellent communication, presentation, negotiation, and consultative selling skills, including experience engaging with senior executives and creating compelling pitch decks.\nAbility to independently manage a large and diverse customer portfolio, take initiative, and proactively drive work forward across varying business objectives and challenges.\nStrong project management and organizational skills with the ability to balance multiple priorities in a fast-paced environment.\nPreferred Background\nConsulting, banking, payments, or financial services experience preferred.\nWhat Success Looks Like\nThe successful candidate will combine strategic relationship management with strong financial and analytical expertise to drive growth for Mastercard and its Community Institution customers. They will be comfortable independently engaging executive stakeholders, developing financial models, creating compelling business cases, negotiating commercial agreements, and identifying revenue growth opportunities through data-driven insights. This individual will bring initiative, analytical rigor, commercial acumen, and consultative selling skills to deliver measurable business outcomes and strengthen Mastercard’s position as a trusted strategic partner.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact  and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.\n\nIn line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.\n\nTHIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/18/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.\n\nPay Ranges\nO'Fallon, Missouri: $126,000 - $202,000 USD","description_format":"text","description_chars":9427,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-06T22:44:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 414 · green card filings: 190","filings_12m":414,"filings_prev_12m":639,"green_card_filings_12m":190,"median_offered_wage_usd":137086,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["conf:1","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":202000,"is_top_pay":true},"html_url":"https://alion.io/job/mastercard-manager-account-management-13","json_url":"https://alion.io/job/mastercard-manager-account-management-13.json","meta":{"generated_at":"2026-11-10T15:21:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1409,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-manager-account-management-13"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-manager-account-management-13"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-manager-account-management-13"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-manager-account-management-13\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-manager-account-management-13"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3894676}},{"tool":"search_jobs","arguments":{"company":"mastercard.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3894676},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}