{"id":2353345,"url":"https://alion.io/job/mastercard-manager-ai-engineering","title":"Manager AI Engineering","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":233,"ghost_share":0.017,"stale_share":0.352,"repost_share":0.099,"time_to_fill_p50_days":21,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":51},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Amazon Neptune","optional":false},{"name":"Amazon SageMaker","optional":false},{"name":"Anthropic","optional":false},{"name":"AutoGen","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock","optional":false},{"name":"Azure","optional":false},{"name":"BERT","optional":false},{"name":"Chain-of-Thought","optional":false},{"name":"CLIP","optional":false},{"name":"CrewAI","optional":false},{"name":"Databricks","optional":false},{"name":"Edge AI","optional":false},{"name":"Embeddings","optional":false},{"name":"Falcon","optional":false},{"name":"FastAPI","optional":false},{"name":"Feature Store","optional":false},{"name":"Fine-tuning","optional":false},{"name":"Function Calling","optional":false},{"name":"GCP","optional":false},{"name":"Gemini","optional":false},{"name":"GPT-4","optional":false},{"name":"Hallucination","optional":false},{"name":"Hugging Face","optional":false},{"name":"Knowledge Graph","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"LLaVA","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"LLMOps","optional":false},{"name":"LoRA","optional":false},{"name":"Mistral","optional":false},{"name":"MLFlow","optional":false},{"name":"Multimodal AI","optional":false},{"name":"Neo4j","optional":false},{"name":"OpenAI","optional":false},{"name":"OpenSearch","optional":false},{"name":"PEFT","optional":false},{"name":"pgvector","optional":false},{"name":"Pinecone","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"PyTorch","optional":false},{"name":"RAG","optional":false},{"name":"RLHF","optional":false},{"name":"Semantic Search","optional":false},{"name":"Semantic Search","optional":false},{"name":"SQL","optional":false},{"name":"TensorFlow","optional":false},{"name":"Tool Use","optional":false},{"name":"Vertex AI","optional":false},{"name":"Weights & Biases","optional":false},{"name":"Whisper","optional":false},{"name":"PostgreSQL","optional":true},{"name":"Transformers","optional":true}],"status":"live","first_seen_at":"2026-10-12T14:15:31Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T03:54:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nManager AI EngineeringMastercard's Business & Market Insights (B&MI) group empowers organizations to achieve growth and innovation goals by delivering unparalleled data-driven intelligence and cutting-edge AI solutions. By harnessing proprietary data, frontier generative AI, and global expertise, B&MI helps businesses make smarter, faster, and more impactful decisions. We transform complex, multi-modal data into agentic systems and generative applications that drive measurable business outcomes and sustained competitive advantage.We are looking for a Lead Engineer, Generative AI & ML Engineering for the Operational Intelligence Program within B&MI. This role will lead a team of Gen AI engineers to architect and deliver next-generation LLM, agentic, and multimodal AI systems that enable business growth, elevate customer experience, and ensure secure, scalable, production-grade AI. As a technical leader, you will set the engineering standard for Gen AI development - driving innovation across agentic orchestration, retrieval-augmented generation, LLMOps, and responsible AI - while fostering a culture of continuous learning and engineering excellence.\nRoles & Responsibilities\nArchitect and lead the development of multi-agent AI systems using frameworks such as LangGraph, CrewAI, and AutoGen - enabling autonomous reasoning, tool use, inter-agent coordination, and adaptive decision-making at enterprise scale.\nDesign and operationalize multimodal generative AI pipelines that unify text, image, tabular, and graph data using transformer-based architectures (BERT, CLIP, LLaVA, T5, Whisper, GPT-4o, Gemini) for rich, cross-modal intelligence.\nBuild production-grade RAG and Graph-RAG systems integrating vector databases (Pinecone, pgvector, OpenSearch) and knowledge graphs (Neo4j, AWS Neptune) for semantic retrieval, entity-aware reasoning, and grounded generation.\nLead LLM fine-tuning, prompt engineering, and model alignment strategies - including RLHF, PEFT, LoRA, and instruction tuning - to adapt foundation models for specialized enterprise use cases.\nEstablish robust LLMOps and MLOps pipelines on Databricks (AWS) using MLflow, feature stores, prompt evaluation frameworks, model lineage tracking, and continuous retraining workflows to ensure reliable AI delivery.\nDevelop high-performance Python backend services for LLM inference orchestration, async job handling, streaming responses, and distributed data workflows supporting high-throughput Gen AI operations.\nEngineer state, memory, and context management subsystems that enable agents to reason temporally, maintain session continuity, manage long-context windows, and coordinate across tools and modalities.\nImplement Responsible AI and AI governance practices - including bias detection, hallucination mitigation, explainability dashboards, output safety guardrails, and compliance with data ethics standards - ensuring transparency and fairness of deployed models.\nApply traditional ML and statistical modeling (regression, clustering, forecasting, ensemble methods) in hybrid architectures alongside LLMs for interpretable, explainability-first decision systems.\nContinuously research, evaluate, and productionize advancements in generative modeling, agentic AI, multimodal transformers, and frontier foundation models - benchmarking against enterprise-scale performance and safety requirements.\nAll About You\nMaster's or Bachelor's degree in Computer Science, AI/ML, or Engineering, with significant hands-on experience leading and delivering complex Gen AI or ML engineering programs in production environments.\nExpert-level, hands-on experience designing, building, and deploying large language model (LLM) applications, agentic systems, and RAG pipelines - from prototype to production.\nDeep proficiency with LLM ecosystems: OpenAI, Anthropic, Gemini, Hugging Face, LangChain/LangGraph, and open-source foundation models (LLaMA, Mistral, Falcon, etc.).\nStrong command of Gen AI engineering patterns: prompt engineering, chain-of-thought reasoning, tool/function calling, vector embeddings, semantic search, and agent memory architectures.\nSolid applied knowledge of ML fundamentals - predictive modeling, deep learning (PyTorch, TensorFlow), and statistical techniques - used in tandem with Gen AI for hybrid, interpretable systems.\nExcellent Python engineering skills including async programming, API development (FastAPI), and building inference-ready microservices; SQL proficiency required.\nHands-on experience with cloud AI infrastructure (AWS SageMaker, Bedrock, Azure OpenAI, or GCP Vertex AI) and familiarity with MLOps/LLMOps tooling (MLflow, Weights & Biases, etc.).\nStrong analytical, communication, and stakeholder management skills - with the ability to translate complex Gen AI concepts into business value and lead cross-functional teams toward delivery.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":5987,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-12T14:15:31Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-10-13T04:13:03Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-manager-ai-engineering","json_url":"https://alion.io/job/mastercard-manager-ai-engineering.json","meta":{"generated_at":"2026-10-13T04:13:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6560,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-manager-ai-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-manager-ai-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-manager-ai-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-manager-ai-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-manager-ai-engineering"}]}