{"id":2002213,"url":"https://alion.io/job/mastercard-manager-product-operations","title":"Manager, Product Operations","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":254,"ghost_share":0.016,"stale_share":0.358,"repost_share":0.094,"time_to_fill_p50_days":21,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Peterborough, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":185000,"period":"year","method":"role_country_seniority_unknown","sample_n":198},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-07T11:54:10Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-15T03:01:42Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nManager, Product OperationsManager, Product Operations - MPMS Card FulfilmentOverview\nPrepaid Management Services is Mastercard's in house program manager, supporting distributors with all aspects of end-to-end card sales and issuance.\nTraditionally focused on the travel sector, this business unit is driving forward Prepaid throughout the world with innovative and leading solutions, that we integrate with Global brands. The expansion into other prepaid sectors such as gift, everyday, corporate, loyalty and digital offerings offers a diverse platform and product suite for expansion and growth.\nThe role holder will work as part of the Card Operations team within MPMS, responsible for supporting the forecasting & demand planning, production, replenishment and distribution of all card, component and packaging items.\nThe work will include support for the Global and Regional product teams on up-to-date card and collateral items, through maintenance demand planning and customer stock management. Also, supporting the vendor management and SLA and quality oversight to support monthly Service Reviews.\nThe ideal candidate is passionate about driving excellence throughout the supply chain with a focus on customer experience, highly motivated, intellectually curious with an exceptional attention to detail, analytical, and professional with excellent communication skills.\nRole:\nTo lead the Card Fulfilment team in the delivery of BAU Supply Chain Operations.\nForecasting and Demand Planning for all Card and Collateral components to support the delivery of the right product, in the right quantity to the right pace, at the right time.\nWork with vendors in manufacturing, print and distributions.\nSLA adherence management and quality monitoring.\nManage the daily operations of the Card Fulfilment functions to include Order management, PO/PR management, Invoice reconciliations and processing.\nIdentify and support process improvement within the function to ensure operational effectiveness and efficiency for business growth and scaleability\nFacilitations of distribution and shipping as required.\nAll About You:\nExperience of managing a supply chain function, including international shipping and vendor management\nDemonstrable People leadership experience\nAbility to multi-task and prioritize multiple tasks concurrently while meeting deadlines.\nAbility to professionally communicate both written and verbal with different functional areas and external partners.\nStrong interpersonal skills and team player.\nGood organisation skills. Able to log and track issues.\nSkilled at using tools i.e. MS tools, with some knowledge of AI to support data analyse\nProficient language skills in English (verbal and written). Other languages would be an advantage but not essential.\n• Able to pivot and adapt to changes in schedule, to meet business requirements and priorities.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":4000,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-07T11:54:10Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.752,"p_room":0.9,"age_days":7,"expected_fill_days":21,"reasons":["conf:2","velocity","win:mid","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-manager-product-operations","json_url":"https://alion.io/job/mastercard-manager-product-operations.json","meta":{"generated_at":"2026-10-15T07:30:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11194,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-manager-product-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-manager-product-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-manager-product-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-manager-product-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-manager-product-operations"}]}