Manager, Products and Solutions
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Products and SolutionsOverviewWhen MasterCard enables transactions, we deliver value to cardholders, merchants and financial institutions. Based out of Shanghai office, the role of Manager, Consumer Product management offers the successful individual the opportunity to manage one of the key revenue contributing product set in the market. This individual will be responsible for the shaping and executing the core consumer product plan, collaborate with internal stakeholders and in-country teams to advance issuing opportunity and improve Mastercard cardholder value proposition. The ideal candidate will demonstrate strong execution focus with strong analytical and organization skills and knowledge of the payments/service industry and the ability to create and deliver incremental revenue.
Roles Description
-Provide consultative sales enablement, especially during complex and cross-departmental sales/product discussions through the combination of deep functional skills and a thorough understanding of Mastercard's assets, positioning the organization as the best product partner for the customer.
-Negotiate successfully & reaches mutually beneficial solutions for all parties on product solutions.
-Proactively identify opportunities to create customized consumer product solutions.
-Possess deep knowledge of payment market and retail banking products and programs from a payment ecosystem point of view including issuer, acquirer, merchant and end-consumer. Good understanding of financial institution’s retail product P&L
-Monitor the landscape of competitive products and industry trends via desktop research or primary research engagements, understand their implications on the cards portfolio, and make the necessary adjustments.
-Strong analytical skill, able to develop consumer credit/debit card product strategy using analytics formainland China, co-develop dashboard and track key performance indicators across all China consumer products.
-Closely work with varies teams for China credit / debit product strategy execution.
-Develop strategy and recommend new, differentiated features and benefits to enhance the sales and optimization strategy for existing and prospective issuers, 3rd party partners and their clients in order to drive new business and incremental growth for Mastercard's Consumer portfolio.
-Experience in working with third party vendors, merchant partners in developing compelling consumer value proposition. Think “win-win” and create end to end user experience, fulfillment and tracking.
All about you
-Degree qualified and fluent in Mandarin and English
-Strong verbal and written communication skills
-Excellent analytical and problem solving skills
-Strong strategic and conceptual aptitude
-Proven team player with excellent interpersonal skills
-Ability to multi-task and prioritize multiple projects concurrently
-Expert in Microsoft Word, Excel and PowerPoint
-Ability to work on a team and independently
-Ability to multi-task in a fast-paced, deadline-driven environment
-Attention to detail.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.