{"id":1515897,"url":"https://alion.io/job/mastercard-manager-project-and-operations-management","title":"Manager, Project and Operations Management","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":244,"ghost_share":0.016,"stale_share":0.352,"repost_share":0.098,"time_to_fill_p50_days":21,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":34000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-30T09:26:56Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-14T18:05:10Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nManager, Project and Operations ManagementManager, Project and Operations Management, L6, Pune Tech HubEurope Marketing Operations | Global Business Solutions Center (GBSC) | Pune, India\nAbout Mastercard\nMastercard is a global technology company in the payments industry, with teams spanning five continents, 82 countries, and more than 130 office locations. The company enables consumers, businesses, and governments by expanding payments, extending services, and embracing new networks, supported by strategic assets such as its people, brand, data, franchise, technology, and ESG priorities.\nAbout GBSC\nThe Global Business Solutions Center (GBSC) is Mastercard’s shared services and strategic enablement organization, supporting internal and external customers across the enterprise. With more than 1,100 professionals across 10 global locations, GBSC delivers more than 200 solutions and services across 90+ countries, helping Mastercard teams streamline operations, improve efficiency, ensure compliance, scale execution, and drive business impact across functions including Sales, Marketing, Product, Finance, People & Capability, Law, Franchise & Integrity, and automation-led business solutions.\nPosition Overview\nThis role serves as the ‘always on’, operational backbone for strategic marketing, employee engagement, and advocacy initiatives across Europe. The Manager will lead project delivery, campaign operations, governance, stakeholder management, reporting and performance measurement while partnering with Marketing, Communications, HR, Legal, Finance and external agencies.\nKey Responsibilities\nLead end-to-end project and operations management for Europe Marketing initiatives.\nDevelop project plans, timelines, governance processes, and executive reporting mechanisms.\nCoordinate ongoing and evergreen campaign operations including workflow management, inbox oversight, content review processes and stakeholder communications.\nDrive weekly status reviews, risk management, and issue resolution.\nBuild dashboards and performance reports measuring participation, engagement, amplification, and business outcomes.\nPartner with marketing, communications, HR, legal, finance and agency teams.\nEnsure compliance, process governance, and operational excellence.\nIdentify automation and process improvement opportunities.\nSupport future campaigns and strategic programs beyond the initial Viva Engage initiative.\nQualifications\nBachelor’s degree required; MBA preferred.\n6-10 years of experience in Project Management, Marketing Operations, Campaign Operations, or similar functions. Strong and demonstrable experience with multi-channel Campaign operations, and not just digital.\nExperience working in matrixed global organizations with cross functional structures.\nStrong analytical, reporting, and stakeholder management skills.\nRequired Skills\nProject and Operations Management\nMarketing Operations\nBusiness Reporting & Analytics\nStrong Executive and Stakeholder Communication on ensuring project delivery and timelines and met\nRisk & Governance Management\nPower BI, Excel, PowerPoint, Teams, SharePoint and collaboration platforms\nSuccess Measures\nSuccessful launch and management of European marketing initiatives; strong stakeholder satisfaction; on-time project delivery; robust reporting cadence; measurable process improvements; and establishment of scalable campaign operations frameworks.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":4536,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-30T09:26:56Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.79,"p_room":0.9,"age_days":13,"expected_fill_days":21,"reasons":["conf:3","velocity","win:mid","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-manager-project-and-operations-management","json_url":"https://alion.io/job/mastercard-manager-project-and-operations-management.json","meta":{"generated_at":"2026-10-14T19:12:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25166,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-manager-project-and-operations-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-manager-project-and-operations-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-manager-project-and-operations-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-manager-project-and-operations-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-manager-project-and-operations-management"}]}