{"id":2981101,"url":"https://alion.io/job/mastercard-principal-client-account-partner-services","title":"Principal, Client Account Partner, Services","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":185,"ghost_share":0.027,"stale_share":0.4,"repost_share":0.092,"time_to_fill_p50_days":26,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-24T09:09:51Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nPrincipal, Client Account Partner, ServicesOverviewThe Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, data insights & analytics, loyalty and marketing programs, platforms in the areas of business experimentation, customer engagement/loyalty, and security solutions.\nThe Principal Client Business Partner is a senior leadership role within Mastercard Services with full accountability for a single, strategically significant client relationship. The role operates at the intersection of client impact, commercial performance, and delivery excellence, owning the end-to-end Services agenda for the account.\nAt the Principal level, this role is expected to independently originate, shape, sell, and deliver complex advisory engagements while achieving defined sales, revenue, and delivery targets. The role serves as a trusted executive advisor to senior client leadership and plays a critical role in driving profitable growth, developing talent, and contributing to Mastercard Services’ intellectual capital and market reputation.\nRole Description\nClient Impact & Executive Partnership\nActs as the senior Services relationship owner for a single strategic client, serving as a trusted advisor to executive and C-suite stakeholders.\nIndependently defines and drives the Services client agenda, grounded in a deep understanding of the client’s strategy, operating environment, and performance priorities.\nAnticipates client needs and proactively brings insights, solutions, and perspectives that deliver measurable business impact.\nRecognized by the client as a strategic partner whose insights shape decision-making and long-term direction.\nCommercial Leadership & Profitable Growth\nHolds full accountability for sales, revenue, and margin performance on the account, aligned to Services growth targets.\nOriginates, qualifies, and converts advisory opportunities through an insight-led, consultative sales approach.\nLeads proposal development, pricing, internal approvals, and contract negotiation with minimal oversight.\nActively manages pipeline health, re-engagements, and cross-functional contributions to ensure sustained growth.\nConsistently delivers profitable growth and demonstrates ownership mindset for Services P&L on the account.\nDelivery Excellence & Quality Leadership\nLeads and oversees complex advisory engagements, ensuring high standards of problem solving, analytical rigor, and client-ready outputs.\nSets the intellectual direction for engagements, including hypothesis-driven approaches, analytical frameworks, and recommendation development.\nEnsures disciplined project governance, financial management, and risk mitigation across all account engagements.\nPartners closely with delivery leaders to ensure seamless execution and realization of client value.\nSets the quality bar for delivery and is accountable for both outcomes and how work is delivered.\nPeople Leadership & Talent Development\nProvides day-to-day leadership, coaching, and development for consulting teams across engagements.\nActively contributes to performance management, feedback, and career development of team members.\nBuilds inclusive, high-performing teams aligned to Mastercard Services’ values and leadership principles.\nRecognized as a people leader who develops talent and strengthens the Advisors bench.\nThought Leadership & Knowledge Stewardship\nContributes to the creation and evolution of Services intellectual capital, methodologies, and market-relevant thought leadership.\nBrings global perspectives and best practices to local client challenges by leveraging Mastercard’s global network.\nActively shares knowledge and mentors others across the Services community.\nViewed internally as a subject-matter leader and contributor to Services’ brand and market credibility.\nEnterprise & Values Leadership\nModels Mastercard’s leadership principles, including client-first mindset, accountability for results, and thoughtful risk-taking.\nOperates with a strong sense of urgency while maintaining quality, integrity, and collaboration.\nActs as a steward of Mastercard’s reputation with clients and partners.\nDemonstrates enterprise leadership beyond immediate account responsibilities.\nAll About You\nExperience\nExtensive professional experience, including significant time in management consulting, advisory, or strategy roles.\nDemonstrated success leading large, complex client accounts within financial services, payments, or adjacent industries.\nProven track record of independently achieving sales, revenue, and delivery targets in a professional services environment.\nEducation & Qualifications\nBachelor’s degree from a recognized institution required.\nMBA or relevant postgraduate qualification strongly preferred.\nBackground in a top-tier strategy firm, Big 4 consulting firm, or in-house advisory / strategy function is highly desirable.\nCapabilities & Competencies\nDeep consulting toolkit: structured problem solving, hypothesis-driven analysis, executive storytelling, and impact-oriented recommendations.\nStrong commercial acumen with the ability to manage pipelines, pricing, margins, and client economics.\nExceptional executive presence with the ability to influence C-suite stakeholders.\nStrong analytical and financial modelling skills, with advanced proficiency in Excel and PowerPoint.\nAbility to operate independently in a matrixed, fast-paced environment while mobilizing cross-functional teams.\n• High accountability mindset with a bias for action, results, and continuous improvement.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":6938,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-21T07:02:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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