Product Management Senior Specialist, Digital Enablement & Commercialization

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Global Digital Enablement & Commercialisation team is seeking a Senior Specialist to support the commercialization and growth of Click to Pay and Mastercard Credential Services. The role focuses on driving go-to-market execution through product communications, compelling customer and sales enablement content, while supporting broader Digital Enablement priorities and initiatives. The ideal candidate is intellectually curious, analytical, and execution-focused, with the ability to bring clarity to complex challenges, align stakeholders, and deliver impactful outcomes through a hands-on, ownership-driven approach

Are you looking to help accelerate the growth of innovative digital payment solutions across global markets?

Can you navigate complex product challenges and translate them into clear go-to-market plans, compelling content and effective execution?

Is your superpower simplifying product capabilities into commercially compelling stories that resonate with our top global customers?

Role

• Develop deep expertise in Click to Pay, Mastercard Credential Services and related consumer payment experiences, serving as a trusted subject matter expert for internal teams and customer engagements while supporting commercialization and adoption efforts across Issuing and Acceptance.
• Develop and maintain compelling customer and internal-facing content, including sales collateral, product narratives, case studies, demonstrations, training materials and other enablement assets that support business growth and customer engagement.
• Partner with global, regional and cross-functional teams to identify commercialization opportunities, gather market feedback and support initiatives that improve customer experience, product adoption, engagement, and business performance.
• Lead and coordinate communications, training and knowledge-sharing initiatives across the Digital Enablement & Commercialisation team, ensuring stakeholders have access to relevant information, resources and best practices (e.g. team newsletters, training programs, resource libraries and product enablement activities).
• Support execution of strategic and operational initiatives across the team, helping drive alignment, visibility and successful delivery of key priorities.

All About You

• Experience in product management, product commercialization, go-to-market, sales enablement, marketing or a related field.
• Strong communication and presentation skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Experience creating impactful product documentation, sales collateral, training content or customer-facing materials that clearly communicate value propositions and product capabilities.
• Ownership mindset, with the ability to independently lead initiatives from concept through execution, proactively driving progress and delivering results.
• Critical thinking and problem-solving skills, with the ability to assess complex situations, challenge assumptions and develop practical solutions.
• Able to leverage data, customer feedback and market insights to inform recommendations and drive business outcomes.

• Adept at working within matrixed and cross-functional organizations, building relationships and influencing stakeholders across multiple teams and geographies.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.