Senior Specialist, Product Management
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product ManagementMastercard:Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Commercial Solutions:
At Mastercard Commercial Solutions, we empower businesses to succeed through innovative, trusted payment solutions that deliver a seamless,
digital-first experience around the world.
Role Overview:
- Business owner, driving commercial and customer outcomes through short- and long-term strategic Initiatives focused on scaling new and existing products
- Navigates products through their lifecycle guided by the Studio framework:
o Payments strategy: Identify strategic product “plays” and E2E approach to capture growth
o Market Understanding: Develop deep understanding of customers, payments ecosystems, competitors, regulatory environments
o Pricing and commercialization: Develop strategy to maximize sustainable revenue growth providing forecasts to enable planning
o GTM approach: Deep understanding of customer and ecosystem needs focused on value exchange and product readiness
- Serve as a product subject matter expert and collaborate with product operations and external clients to deliver innovative solutions
- Perform go-to-market activities by closely partnering with program management, global and regional leadership, finance, operations, legal, compliance, etc.
- Partner with Engineering colleagues to create robust roadmaps that include all of the work required to bring a product to market focused on (i.e., commercialization and pricing plan; product readiness; delivery model; servicing model; sales enablement)
- Embody the “Mastercard Way” through creating value, growing together and moving fast
- Produce product documentation including user guides, product overviews and training materials
- Operates with minimal supervision and able to make informed, well-reasoned decisions independently
- Thrives in an environment that is fast-paced, rapidly changing, and customer-oriented
Required Experience:
- Bachelors degree
- Previous experience with product development or management
- Past experience deploying new product(s) to the cloud, or managing existing product(s) in the cloud
- Must be able to demonstrate that you have a basic understanding of software engineering or technology (e.g., cloud, database, SQL or analytics tools)
- Experience working in Agile and with engineering scrums
- Sharp analytical and problem solving skills
- Strong leadership, interpersonal and communication skills
- The ability to work collaboratively with others in cross-functional teams to implement and assess the operational impact of changes to process and procedures
- Experience in presenting and communicating complex/detailed topics.
- Strong process orientation and a solid understanding of project management techniques, methodologies and best practices
- Strong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervision
Nice To Have:
- Experience working within the commercial card space or corporate banking
- Experience with one, or more, of the categories:
o Expense Reporting software
o B2B or B2C web applictions
o Application localization
o iOS and Android native mobile applications
o Business Intelligence solutions
- Ability to identify points of failure and formulate error-handling approaches for product resiliency
- Ability to identify, assess, and manage tradeoffs
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.