{"id":1139139,"url":"https://alion.io/job/mastercard-senior-specialist-product-management-6","title":"Senior Specialist, Product Management","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":157,"ghost_share":0.013,"stale_share":0.529,"repost_share":0.051,"time_to_fill_p50_days":18,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["St Leonards, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":201000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2468},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T09:45:30Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T09:45:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nSenior Specialist, Product ManagementSenior Specialist, Loyalty Program ManagementJoin a Leader in Loyalty and Customer Engagement\nMastercard Loyalty Solutions is a leading provider of loyalty, rewards, and card-linked offers programs across the Asia Pacific region. Headquartered in Sydney, we partner with some of the region's most recognised financial institutions and brands to deliver innovative, data-driven customer engagement solutions.\nWe're seeking a Senior Specialist, Loyalty Program Management to support one of Australia's premier banking loyalty programs. This is an exciting opportunity to work at the intersection of loyalty, payments, data, and customer engagement, helping shape and deliver a best-in-market personalised card-linked offers proposition that reaches millions of consumers.\nIf you enjoy building strong client relationships, driving operational excellence, and collaborating across diverse teams to deliver meaningful customer outcomes, we'd love to hear from you.\n________________________________________\nWhat You'll Do\nAs part of a dedicated client-facing team, you will play a critical role in managing and evolving a strategic loyalty program for a leading Australian bank.\nKey responsibilities include:\nActing as a trusted partner to key customer stakeholders, building strong and productive relationships that support long-term program success.\nManaging day-to-day program operations while ensuring program performance, milestones, risks, and opportunities are clearly communicated to both clients and internal stakeholders.\nSupporting the delivery of loyalty program outcomes across product, operational, and offer content initiatives.\nWorking closely with product, technology, operations, analytics, and commercial teams to deliver exceptional client outcomes.\nIdentifying opportunities to enhance customer success through Mastercard's broader suite of services and capabilities.\nCollaborating with Products & Platforms teams to help design, optimise, and evolve program features and customer experiences.\nCapturing customer insights, market trends, and emerging opportunities to continuously improve program performance and value.\nPartnering with Finance to support regular program invoicing and commercial operations.\nContributing to the ongoing growth and innovation of one of Australia's leading loyalty and rewards programs.\n________________________________________\nWhat Makes You a Great Fit\nWe're looking for a proactive and customer-focused professional who thrives in a collaborative, dynamic environment.\nYou'll bring:\nProven experience in client relationship management, account management, program management, or customer success roles.\nA strong track record of delivering positive customer outcomes and managing complex stakeholder relationships.\nExcellent organisational skills with a keen eye for detail and a focus on execution and delivery.\nAn understanding of the Australian loyalty and offers ecosystem, ideally within financial services, retail, payments, or customer engagement.\nA commercial mindset with the ability to identify opportunities, solve problems, and drive continuous improvement.\nStrong communication and stakeholder management skills, with confidence engaging across all levels of an organisation.\nThe ability to manage multiple priorities while maintaining a high standard of quality and responsiveness.\nStrong proficiency in Microsoft Office applications and an appreciation of data structures, analytics, and technology-enabled solutions.\n________________________________________\nWhy Join Mastercard Loyalty Solutions?\nWork with one of Australia's most prestigious banking loyalty programs.\nBe part of a market-leading loyalty and offers business serving top-tier clients globally.\nCollaborate with talented colleagues across product, technology, analytics, operations, and commercial teams.\nInfluence the future of personalised customer engagement and loyalty experiences.\nJoin a supportive and high-performing team that values innovation, collaboration, and customer success.\nGain exposure to leading-edge loyalty, payments, and data-driven marketing solutions.\nMake an impact at scale while helping shape the future of customer loyalty. Apply today and be part of a team that's redefining how customers engage with the brands they love.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":5443,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Cards","FinTech","Payments"],"lifecycle":[{"event":"open","at":"2026-09-23T09:45:30Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-09-23T14:17:57Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-senior-specialist-product-management-6","json_url":"https://alion.io/job/mastercard-senior-specialist-product-management-6.json","meta":{"generated_at":"2026-09-23T14:17:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}