{"id":3467952,"url":"https://alion.io/job/mastercard-senior-technical-program-manager-23","title":"Senior Technical Program Manager","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":189,"ghost_share":0.016,"stale_share":0.423,"repost_share":0.079,"time_to_fill_p50_days":27,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["O'Fallon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":96000,"max":163000,"currency":"USD","period":"year","gross":null,"usd_annual":163000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-29T15:58:17Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T10:15:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nSenior Technical Program ManagerWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.\nOur decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.\nOverview\nThe Data & Analytics program is seeking a Senior Technical Program Manager (TPM) to lead cross-functional delivery of Transaction Lookup Services (TLS). The platform provides scalable, high-performance access to transaction data for disputes, chargebacks, analytics, customer servicing, and payment ecosystem partners across global markets.\nIn this role, you’ll coordinate complex technical initiatives across Engineering, Architecture, Data, Operations, Security, regional teams, and business stakeholders. You’ll bring structure to ambiguity, manage dependencies and risks, and help teams deliver reliable, secure, compliant transaction-data capabilities on time. The ideal candidate combines strong program leadership with a practical understanding of APIs, distributed systems, cloud platforms, and end-to-end data flows.\nRole:\nLead planning and delivery of complex, cross-functional TLS initiatives from definition through launch and operational readiness.\nDevelop integrated program plans, milestones, success measures, and delivery governance aligned with business objectives and product roadmaps.\nCoordinate Engineering, Data, Architecture, Operations, Security, and regional teams to align scope, sequencing, ownership, and delivery commitments.\nIdentify and manage dependencies across upstream transaction sources, data transformations, storage, APIs, and downstream consumers.\nTrack risks, issues, assumptions, and decisions; drive timely resolution and escalate blockers with clear options and impact assessments.\nFacilitate technical and business discussions to clarify requirements, surface tradeoffs, and maintain alignment as scope or priorities change.\nPartners with technical leads to plan for performance, availability, resiliency, security, compliance, data quality, and regionalization.\nMonitor progress against milestones and outcomes, using delivery metrics and operational data to identify gaps and recommend corrective actions.\nCoordinate testing, release readiness, launch communications, operational handoff, and post-launch follow-up.\nCommunicate program status, risks, dependencies, and business impact to senior leaders and cross-functional partners.\nUse SQL and analytical tools, where appropriate, to investigate transaction-data patterns and issues, validate program outcomes, and support root-cause analysis.\nApply AI-assisted tools and emerging technologies to improve program planning, requirements analysis, reporting, and operational efficiency.\nEvaluate opportunities to use AI in TLS and related transaction-data workflows, coordinating assessment and delivery where there is measurable customer or operational value.\nAll About You:\nProven experience leading technical programs or complex cross-functional initiatives, preferably involving Data platforms, API, data, or cloud products.\nDemonstrated success by coordinating large, interdependent technology deliveries across multiple teams and stakeholder groups.\nWorking knowledge of APIs, microservices, distributed systems, cloud platforms, and enterprise-scale data systems.\nUnderstanding of payments, transaction processing, disputes, chargebacks, or financial services.\nExperience mapping dependencies and data flows across source systems, processing pipelines, storage, services, and consuming applications.\nStrong risk, issue, dependency, and change management skills; able to bring clarity and momentum to ambiguous work.\nAbility to engage engineers and architects on technical details while communicating plans, risks, and decisions clearly to business stakeholders.\nExperience using AI-assisted tools to improve program management, analysis, collaboration, or operations.\nAbility to assess AI opportunities pragmatically, with attention to customer value, operational impact, and responsible implementation.\nStrong analytical and problem-solving skills; ability to use SQL or other tools to investigate data issues and validate outcomes is an advantage.\n#LI-FT1Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact  and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.\n\nIn line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.\n\nTHIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/27/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.\n\nPay Ranges\nO'Fallon, Missouri: $96,000 - $163,000 USD","description_format":"text","description_chars":8026,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-29T15:58:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 110 · green card filings: 139","filings_12m":110,"filings_prev_12m":161,"green_card_filings_12m":139,"median_offered_wage_usd":137520,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":43}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:7","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":163000,"is_top_pay":false},"html_url":"https://alion.io/job/mastercard-senior-technical-program-manager-23","json_url":"https://alion.io/job/mastercard-senior-technical-program-manager-23.json","meta":{"generated_at":"2026-11-01T14:42:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22503,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-senior-technical-program-manager-23"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-senior-technical-program-manager-23"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-senior-technical-program-manager-23"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-senior-technical-program-manager-23\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-senior-technical-program-manager-23"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3467952}},{"tool":"search_jobs","arguments":{"company":"mastercard.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3467952},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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