{"id":3017656,"url":"https://alion.io/job/mastercard-software-engineer-ii-remedy","title":"Software Engineer II (Remedy)","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":185,"ghost_share":0.027,"stale_share":0.4,"repost_share":0.092,"time_to_fill_p50_days":26,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":152000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"Java","optional":false},{"name":"Perl","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-21T17:00:55Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T09:09:51Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nSoftware Engineer II (Remedy)Job Title:Software Engineer II (Remedy)\nOverview:\nWho is Mastercard?\nAt Mastercard Technology, we help build and support an inclusive digital economy that benefits people everywhere by making transactions safe, simple, smart, and accessible. Through secure data, networks, partnerships, and innovation, our solutions help individuals, financial institutions, governments, and businesses reach their full potential. Our decency quotient, or DQ, shapes our culture and guides how we work inside and outside the company. We foster an inclusive environment that values each employee’s strengths, perspectives, and experiences. We believe our differences make us a stronger team-one that makes better decisions, drives innovation, and delivers stronger business results.\nOverview\nThe Service Operation Tools Program is seeking a Software Engineer to support our vendor engineering products. Our solutions are built on Digital Network Architecture, cloud-native principles, and a Scaled Agile Framework. The ideal candidate is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial.\nRole\nPartner with solution architects and cross-functional teams across regions.\nDevelop proof-of-concept applications.\nCollaborate with business and technical partners.\nSupport evaluations of third-party vendors and products.\nFollow established quality control practices.\nAdhere to established software development processes.\nAll About You\nBachelor’s degree in Information Systems, Information Technology, Computer Science, Engineering, or equivalent experience.\nTechnically well-rounded, with strong depth, breadth, and interpersonal skills.\nExperience with ITSM vended applications, including BMC or ServiceNow, in both on-premises and SaaS environments is preferred.\nSkills\nExperience integrating external third-party libraries, APIs, and payment gateways.\nExperience installing, upgrading, configuring, customizing, and integrating ITSM applications with customer interfaces.\nExperience with UNIX commands and BMC iPaaS solutions.\n• Strong technical expertise and interpersonal skills, with experience in one or more of the following: Java, Python, SQL, Go, or Perl.\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":3358,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-21T17:00:55Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-software-engineer-ii-remedy","json_url":"https://alion.io/job/mastercard-software-engineer-ii-remedy.json","meta":{"generated_at":"2026-10-24T18:32:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26975,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-software-engineer-ii-remedy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-software-engineer-ii-remedy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-software-engineer-ii-remedy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-software-engineer-ii-remedy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-software-engineer-ii-remedy"}]}