{"id":169938,"url":"https://alion.io/job/mastercard-solution-architect-technical-program-manager","title":"Solution Architect / Technical Program Manager","company":{"id":252,"name":"Mastercard","domain":"mastercard.com","url":"https://alion.io/company/mastercard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":162,"ghost_share":0.019,"stale_share":0.438,"repost_share":0.068,"time_to_fill_p50_days":26,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1033},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"BPMN","optional":true},{"name":"GCP","optional":true},{"name":"PCI DSS","optional":true},{"name":"Trello","optional":true},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-06-12T00:00:00Z","employer_posted_date":"2026-06-12","last_verified_at":"2026-10-22T15:40:18Z","board_verified":true,"closed_at":null,"days_open":132,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":132},"description":"Our Purpose\nMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\nTitle and Summary\nSolution Architect / Technical Program ManagerSolution Architect cum Project ManagerAll About Us\nThe Services team is a key differentiator for Mastercard, providing support that helps our customers grow. This team is responsible for delivering end-to-end solutions to a diverse, global customer base. We combine traditional management consulting with our rich data assets and proprietary technology to offer clients powerful strategic insights and recommendations. Our suite of services is anchored in data-driven technology and innovation, encompassing consulting, loyalty and marketing programs, test-and-learn business experimentation, and comprehensive data-based information and risk management services. While our primary expertise is in the payments industry, Mastercard Services collaborates with major retailers, airlines, and other enterprises, leveraging insights derived from both within and outside our extensive network.\nAll About the Role\nMake an Impact as a Managing Consultant, Digital Labs\nDigital Labs is a client-facing, execution-oriented team that leverages accredited change management skills and domain expertise to partner with clients and generate measurable value by:\nDeveloping new products and strategies to bring them to market efficiently and seamlessly\nSuccessfully design tailored solutions, implementing complex technology assets and delivering challenging transformation programs to establish new standards for business operations\nBuilding clients’ internal skills, knowledge, and experience in critical domains\nTransforming client processes and optimizing management practices\nAs a Managing Consultant, you will oversee a portfolio of projects that align with strategic changes or initiatives, each with significant organizational impact. You will manage complexities and inherent risks across a broad spectrum of business areas, where strong interdependencies and resource sharing are common. Your responsibilities include managing benefits from their initial identification and definition through to full realization and measurable improvement.\nThis position requires an intersection of two disciplines: demonstrated excellence in project management as well as in-depth technical knowledge across IT topics such as software development, APIs, IT and enterprise architecture, and IT service management. Leadership in project management and stakeholder engagement is essential, as is the ability to manage large, multi-party teams. A strong grasp of current trends in IT development, architecture, and service processes is also crucial.\nAll About You\nDemonstrated experience delivering large-scale digital enterprise programs in the financial services sector, from initiation through to benefit realization\nAnalyze business requirements and design tailored solutions leveraging platform functionalities. Provide technical consultation and validate solutions through proofs of concept and feasibility assessments\nProven leadership of PMOs across varied clients and businesses, including risk identification and mitigation, issue resolution, plan development, and adherence to agreed timelines, budgets, and quality standards-with examples of adjusting scope and objectives to maximize program value\nFormal accreditation in recognized PM/PMO, change, or service management methodologies is expected; experience with Agile methodologies and/or as a scrum master is advantageous\nAbility to develop and maintain strong client relationships, serve as a go-to resource for client staff, and be sought after for industry and firm expertise Identify new business opportunities and communicate them to executives for pursuit; begin leading sales efforts and contribute to proposals and new client development Analyze various aspects of clients’ organizational systems and cultures as input into stakeholder mapping and sales processes\nEffectively leverage subject matter experts to design optimal solutions for clients\nExemplary interpersonal and influencing skills, with the ability to direct multiple workstreams across large, multifaceted project teams\nStrong writing, presentation, and public speaking abilities, with the capacity to influence at all organizational levels. Excellent analytical skills with the ability to articulate customer opportunities in financial terms, including value quantification, effort estimation, and scope definition\nDemonstrated initiative and adaptability in developing solutions or modifying approaches to achieve defined objectives and benefits; ability to manage multiple tasks in a fast-paced, deadline-driven environment\nWork closely with the technical team to facilitate smooth implementation and customization of solutions. Collaborate with development, QA, and sales teams to address client requirements.\nEfficiently allocate and manage technical resources, ensuring project teams have the necessary skills and tools to fulfill their responsibilities\nExhibit authentic leadership and integrity, demonstrate gravitas, and lead multidisciplinary teams in a matrixed environment; mentor staff, evaluate performance, and provide constructive feedback; achieve team consensus around business goals\nExperience with building functional specifications is a plus\nAll About Your Education & Skills\nBachelor’s degree or equivalent qualification required; advanced degree or MBA preferred\nProfessional accreditation such as Project Management Professional (PMP) is desirable\n7+ years of experience in a similar role, with a proven record of managing successful projects\nExperience implementing full tech stack solutions across various technology tiers: channels, middleware, back-end, and front-end\nDemonstrated expertise in both Agile/Scrum and waterfall project management methodologies, with the ability to manage complex projects within the financial services sector\nExtensive experience in solution architecture, with a focus on cards and payment solutions within financial services.\nDeep knowledge of payment processing, card management systems, payment gateways, and standards such as EMV, PCI DSS, ISO 8583, AS2805 and ISO 20022.\nHands-on experience with integration technologies (e.g., APIs, microservices, middleware) and secure payments infrastructure.\nStrong understanding of security, compliance, and regulatory requirements in the payments domain.\nProven ability to design and document complex architectures and integration patterns.\nExcellent stakeholder management, communication, and problem-solving skills.\nFamiliarity with agile delivery methodologies and DevOps practices.\nExperience working with cloud platforms (e.g., AWS, Azure, GCP) and modern technology stacks is highly regarded.\nAble to design and implement enterprise-level architectural artefacts including business capability models, value stream maps, solution blueprints leveraging frameworks such as TOGAF, BABOK and BPMN.\nComfortable with high levels of client interaction and focused on developing strong relationships\nAdvanced proficiency with Word, Excel, and PowerPoint; familiarity with project management tools preferred\nSkilled in project management tools such as MS Project, Trello, and Rally/JIRA\nKnowledgeable in data architecture and database management, with experience in a wide range of data analytics tools and technologies considered an asset\n• Willingness to travel as required\nCorporate Security Responsibility\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\nAbide by Mastercard’s security policies and practices;\n\nEnsure the confidentiality and integrity of the information being accessed;\n\nReport any suspected information security violation or breach, and\n\nComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","description_format":"text","description_chars":8461,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-08-29T22:33:27Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.45,"p_room":0.28,"age_days":132,"expected_fill_days":26,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/mastercard-solution-architect-technical-program-manager","json_url":"https://alion.io/job/mastercard-solution-architect-technical-program-manager.json","meta":{"generated_at":"2026-10-22T19:13:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2387,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":252},"rest":"https://alion.io/mcp/rest/get_company?id=252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmastercard-solution-architect-technical-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmastercard-solution-architect-technical-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmastercard-solution-architect-technical-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mastercard-solution-architect-technical-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmastercard-solution-architect-technical-program-manager"}]}