{"id":2954508,"url":"https://alion.io/job/match-group-senior-research-operations-program-manager","title":"Senior Research Operations Program Manager","company":{"id":4277,"name":"Match Group","domain":"mtch.com","url":"https://alion.io/company/match-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":72,"open_postings":12,"ghost_share":0,"stale_share":0.917,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":167000,"max":201000,"currency":"USD","period":"year","gross":null,"usd_annual":201000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T17:43:10Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-02T16:15:29Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"About the Role\nHinge is hiring a Senior Research Operations Program Manager to scale our research infrastructure and support high-impact insights across the company. In this role, you’ll lead and evolve operational systems across in-person research, tooling, knowledge management, and research impact. You’ll take on complex, high-visibility projects and make sure researchers have the people, partners, and resources they need to get insights on time. You’ll collaborate closely with Product, Legal, IT, and senior researchers to enable rigorous, inclusive, and forward-looking research.\nResponsibilities\nSource and coordinate research participants through recruitment, community organizations, and via internal and external networks.\n\nLead the coordination of in-person research including facilities, staffing, and compliance.\n\nManage research impact programs like demo days, insight share-outs, and roadmapping workflows.\n\nPartner with Legal, Safety, and IT to ensure secure and ethical data and tooling practices.\n\nEvaluate and manage relationships with vendors that support research scale and innovation.\n\nSet researchers up for success by removing operational blockers so they can focus on insight and synthesis.\n\nTake a critical eye to where AI and new tools or methods can meaningfully improve how research gets done, from planning and recruitment to synthesis and knowledge sharing.\n\nDesign systems and operating models that make it easy for insights to be shared and found where they matter, across teams and studies.\n\nWhat We're Looking For\n5+ years of experience in research ops, program management, or scaled operations in a tech environment.\n\nProven track record of building operational systems that support growing teams.\n\nStrong communication and stakeholder management skills.\n\nExperience leveraging innovative tools and technology (e.g., generative AI) to scale operational effectiveness.\n\nChampions team culture in authentic, courageous, and empathic ways\n\nProduct mindset, with an understanding of how research informs product decisions and moves at the pace of product teams.\n\nSound judgment and the ability to move quickly on complex, ambiguous projects.\n\nFamiliarity with the product development lifecycle and how research fits into 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