{"id":4206108,"url":"https://alion.io/job/matchtech-product-support-engineer-electronics","title":"Product Support Engineer - Electronics","company":{"id":2073484,"name":"Matchtech","domain":"matchtech.com","url":"https://alion.io/company/matchtech-com","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":38,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38000,"max":38000,"currency":"GBP","period":"year","gross":null,"usd_annual":50271},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SolidWorks","optional":false}],"status":"live","first_seen_at":"2026-11-12T23:43:31Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T23:43:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Our client, a leading organisation in defence and security manufacturing, is seeking a Product Support Engineer specialising in Electronics. This permanent role sits within the Production Engineering function and supports products throughout their lifecycle, from new product introduction through to production and customer support. The role offers the opportunity to improve the reliability, quality, cost and performance of products used in demanding maritime environments.\nKey Responsibilities:\nInvestigating complex technical and manufacturing issues through data analysis and structured problem-solving\nIdentifying root causes and implementing practical corrective and preventative solutions\nSupporting product reliability improvements, product-life extension and production efficiency\nProviding engineering support for new product introduction (NPI)\nManaging engineering changes, technical requests and product support activities\nWorking closely with Engineering, Operations, Quality, Supply Chain, Project Delivery and Customer Support teams\nPreparing clear technical information, reports and product documentation\nRepresenting Product Support at technical and project review meetings\nJob Requirements:\nExperience in product support, electrical engineering, electronics engineering, manufacturing engineering or production engineering\nDegree-level qualification in Electrical Engineering, Electronics Engineering, Manufacturing Engineering or a related discipline, or equivalent practical experience\nUnderstanding of complex manufacturing environments and product lifecycle support\nStrong technical analysis, fault-finding and problem-solving skills\nExperience using CAD software, ideally SolidWorks or Creo\nGood working knowledge of Microsoft Office\nClear communication skills and the ability to collaborate effectively with multidisciplinary teams\nStrong organisation skills, attention to detail and the ability to manage competing deadlines\nEligibility to obtain SC clearance\nBenefits:\nOpportunity to influence products from development through to production and customer support\nWork on mission-critical technologies within the defence and security sector\nCollaborative environment with close involvement across engineering and manufacturing functions\nProfessional development opportunities within a growing Product Support team\nChance to contribute to products supporting naval operations and maritime safety worldwide\nIf you are an experienced Product Support Engineer with a background in electrical engineering, electronics engineering, manufacturing or NPI, this is an opportunity to solve meaningful engineering challenges and make a measurable impact. Apply now to join our client's growing team.","description_format":"text","description_chars":2714,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-12T23:43:31Z"}],"visa":[{"country":"GB","licensed_sponsor":false,"adverts_offering_sponsorship_24m":3,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 3 of its adverts here in 24 months","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T09:37:45+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":59,"reasons":["conf:2","agency","win:early","comp:brand"],"computed_at":"2026-11-13T02:09:14Z"},"pay":{"stated_usd_annual":50271,"is_top_pay":false},"html_url":"https://alion.io/job/matchtech-product-support-engineer-electronics","json_url":"https://alion.io/job/matchtech-product-support-engineer-electronics.json","meta":{"generated_at":"2026-11-13T02:09:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4469,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2073484},"rest":"https://alion.io/mcp/rest/get_company?id=2073484"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmatchtech-product-support-engineer-electronics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmatchtech-product-support-engineer-electronics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmatchtech-product-support-engineer-electronics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/matchtech-product-support-engineer-electronics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmatchtech-product-support-engineer-electronics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4206108}},{"tool":"search_jobs","arguments":{"company":"matchtech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4206108},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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