{"id":4294838,"url":"https://alion.io/job/maternity-care-coalition-bilingual-program-associate-spanishenglish","title":"Bilingual Program Associate (Spanish/English)","company":{"id":2114415,"name":"Maternity Care Coalition","domain":"maternitycarecoalition.org","url":"https://alion.io/company/maternitycarecoalition","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-14T00:44:38Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-15T03:14:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Organizational Summary\nMaternity Care Coalition (MCC) is a community-based nonprofit organization serving Pennsylvania and Delaware with over four decades of commitment to improving maternal and child health and early care and education. MCC’s mission is to improve the health and well-being of pregnant women and parenting families and enhance school readiness for children ages 0-3. We achieve this through direct service, advocacy, and research, in collaboration with individuals, families, providers, and communities. We envision a future where parents impacted by racial and social inequities can birth with dignity, parent with autonomy, and raise babies who are healthy, growing, and thriving.\nPosition Summary\nMCC's Community Doula and Lactation Program offers comprehensive trainings grounded in Reproductive and Racial Justice to community members; supports pregnant and parenting families by pairing them with trained Doula and Lactation Community Health Workers (DLCHWs)/Community Doulas; and offers educational classes for childbearing families and professional development opportunities for the birth worker community.\nThe Program Associate provides administrative and programmatic support to Maternity Care Coalition’s Community Doula and Lactation Program. Responsible for all administrative tasks related to the Community Doula Network referral/match program, including communication with Spanish-speaking families and doulas as needed to ensure equitable access to services.\nCore Functional Responsibilities\nProvides general administrative support to the Program Manager and other program staff, including responding to phone and email messages, scheduling meetings, preparing agendas, materials, handouts, and writing minutes.\nResponsible for supporting the Community Doula referral/match program with a primary focus on serving Spanish-speaking pregnant and parenting families, including responding to all requests for doula support services from pregnant families and referral partners and matching active community doula network members with families.\nCommunicates with DLCHWs and community doulas (Spanish/English) to ensure delivery of client services and compliance with program scope of work\nFollows up with DLCHWs/doulas to ensure they are connecting with matched client families in a timely manner and tracks the status of doula support.\nResponsible for the distribution of client satisfaction surveys for clients who have concluded doula support services, including surveys for Spanish-speaking families.\nProvides guidance and resources (Spanish/English) to DLCHWs/doulas to support their clients’ needs and concerns, including referrals to other MCC programs, as needed.\nCollects and verifies doula contact forms submitted by community doula network members for payment, prepares and submits their invoices for payment, and tracks and attributes them to the appropriate funding sources.\nCoordinates translation of program materials ensuring they are accurate, up to date, and accessible to Spanish-speaking families and doulas through appropriate bilingual (English/Spanish) translation and adaptation.\nProvides support with childbirth and lactation classes enrollment for Spanish-speaking families as needed.\nUpdates program forms related to doula support and clients and process protocols as needed, ensuring they are linguistically accessible to Spanish-speaking families and doulas.\nUpdates and monitors tracking protocols required by MCO funders.\nUtilize the database for review and confirmation of all forms submitted by doulas for support provided to childbearing families.\nAssists with the preparation of program reports.\nAssists with securing space for and the planning of Doula Network-related activities.\nRepresents Maternity Care Coalition and the program in the community, including engagement with Spanish-speaking community partners and families.\n\nSupporting Responsibilities\nParticipates in team, site, and one-on-one supervision meetings as requested.\nAttend community meetings, health fairs, and events, and represent MCC as needed.\nAdheres to the MCC’s security guidelines and ensures the appropriate handling of sensitive information.\nAttend relevant staff meetings to promote communication and execution of goals.\nCompletes special projects and additional tasks specific to the function of the department or as needed for the department, as directed by the supervisor.\nOther duties as assigned within the scope of position expectations.\nKnowledge, Skills & Abilities\nBilingual language skills, ability to speak, read, and write in both Spanish and English. \nExceptionally detail-oriented and excellent time management skills.\nExcellent professional, customer-focused verbal and written communication skills, including the ability to communicate effectively, both orally and in writing, with Spanish-speaking families and doulas.\nSupports resolution of customer conflicts with professionalism, empathy, and a focus on positive outcomes.\nExperience with all Office Suite programs, including Excel and PowerPoint.\nExperience with data entry.\nAbility to organize projects independently and meet deadlines.\nAbility to work well with people and as a team.\nCommitment to racial equity and reproductive justice principles.\nUnderstanding of perinatal health and wellness.\nCommitment to the mission of MCC.\nExperience, Education, and Licensure\nExperience\nKnowledge and experience with all components of Microsoft Office, MS SharePoint, or similar platforms required. \nTrained and experienced as a birth and/or postpartum doula preferred. \nEducation\nAssociate's degree required, or a combination of relevant experience and education.\nBachelor’s degree preferred.\nLicensure: N/A\nOther Position Factors\nThe other position factors described here are representative of those that must be met by an employee to successfully perform the essential tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nMaternity Care Coalition operates as a hybrid organization. The assigned work arrangement for this position may include a combination of remote and onsite work and will be determined based on operational needs, role responsibilities, and performance. Work arrangement expectations may be modified over time to meet organizational or programmatic requirements. Staff working remotely are responsible for maintaining a safe and appropriate workspace.\nAbility to engage in extended periods of sitting, computer work, and sustained concentration to complete financial analysis, reporting, and related tasks.\nOccasionally bend, reach, lift, carry, push, or pull training materials or equipment, generally not exceeding 30 pounds.\nPossession of a valid driver’s license issued by the state of residence and the ability to successfully pass a motor vehicle record check, where driving is an essential function of the role.\nAbility to travel occasionally to attend conferences, seminars, and professional meetings.\nAbility to work non-traditional hours on an occasional basis based on operational needs.\nEmployment is contingent upon the successful completion of required post-offer pre-employment background clearances, as well as any additional post-hire background, compliance, or programmatic clearances required by the organization, funders, or applicable regulations.","description_format":"text","description_chars":7379,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Women’s Health & Maternity"],"lifecycle":[{"event":"open","at":"2026-11-14T00:44:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":43,"reasons":["conf:5","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/maternity-care-coalition-bilingual-program-associate-spanishenglish","json_url":"https://alion.io/job/maternity-care-coalition-bilingual-program-associate-spanishenglish.json","meta":{"generated_at":"2026-11-15T05:23:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":645,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2114415},"rest":"https://alion.io/mcp/rest/get_company?id=2114415"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaternity-care-coalition-bilingual-program-associate-spanishenglish"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaternity-care-coalition-bilingual-program-associate-spanishenglish"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaternity-care-coalition-bilingual-program-associate-spanishenglish"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maternity-care-coalition-bilingual-program-associate-spanishenglish\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaternity-care-coalition-bilingual-program-associate-spanishenglish"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4294838}},{"tool":"search_jobs","arguments":{"company":"maternitycarecoalition.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4294838},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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