{"id":945972,"url":"https://alion.io/job/matic-licensed-insurance-agent-retention","title":"Licensed Insurance Agent, Retention","company":{"id":679506,"name":"Matic","domain":"matic.com","url":"https://alion.io/company/matic-4","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-01T14:39:13Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-30T16:02:43Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"The Importance of this Role\nWe are looking for a Licensed Insurance Agent, Retention on our customer service team focusing on existing customers to increase insurance policy sales and retention by offering advocacy for our clients, selling additional insurance products, and providing rewritten policies, when applicable. In this role, reporting to ouyr Manager of Retention, you will be tasked with conducting renewal and new business reviews, processing endorsements, providing guidance to policyholders on claims-related items and selling additional insurance products to our existing Customers. This role requires an active Property and Casualty or Personal Lines License.\nThis role is an in-office position based out of our Columbus, Ohio location.\nResponsibilities\nConduct renewal reviews, advise on insurance coverages, answer questions, and re-shop when requested\nAbility to quickly build rapport with clients over phone, email, and text\nSetting and completing tasks with organized notes while following consistent processes\nRun sales process effectively with organized notes and tasks for follow-ups\nProvide sales with quality in mind, following call quality processes\nClearly articulate Matic value proposition to the client\nAchieve sales targets for calls, cross-sales and retention\nRequirements\nMust have active Personal Lines License in your resident state (Property and Casualty License Preferred)\nMust be a self-starter with the desire to learn and grow\nMust not be adverse to a sales-driven mentality\nExcellent communication skills\nWhat We Offer\nBase Salary: $24.23 - $32.69\nMonthly variable bonus target: $3,500\nCareer advancement - we have a culture that focuses on internal promotion and career growth. \nYou have an ownership stake - all Maticians receive Matic stock options.\nUnlimited Paid Time Off.\nCompany covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.\n401(k) Retirement Plan.\nContinuing education, licensing and professional development paid for by Matic.\nA TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! \nModern office environment - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!). \nAbout Matic:\nMatic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.\nWe hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.\nDisclaimers\nApplicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.\nIf you require a reasonable accommodation at any stage of the application or hiring process, please reach out to us at .\nPlease note that artificial intelligence tools may be used to assist our hiring team in the review and screening of candidate applications.","description_format":"text","description_chars":3749,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Professional development","Retirement plans","Stock options","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Insurance Brokers & Agencies","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-15T20:45:35Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.447,"p_room":0.35,"age_days":58,"expected_fill_days":24,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/matic-licensed-insurance-agent-retention","json_url":"https://alion.io/job/matic-licensed-insurance-agent-retention.json","meta":{"generated_at":"2026-10-30T16:53:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5233,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679506},"rest":"https://alion.io/mcp/rest/get_company?id=679506"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmatic-licensed-insurance-agent-retention"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmatic-licensed-insurance-agent-retention"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmatic-licensed-insurance-agent-retention"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/matic-licensed-insurance-agent-retention\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmatic-licensed-insurance-agent-retention"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":945972}},{"tool":"search_jobs","arguments":{"company":"matic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":945972},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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