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Responsibilities\n·Design training manuals, training plans, feedback survey forms, support materials and modules on all products and processes\n·Design, develop, plan, administrate and implement an effective and systematic training activities and programs for employees at different levels, resulting in a highly motivated, flexible and multi skilled workforce\n·Conduct training needs analysis and develop, administer and implement the training plan\n·Manage the internal technical trainings and track the trainee performance on the shop floor (Training Tracker)\n·Ensure to assess the effectiveness of training after every training program conducted\n·Keep abreast of the latest information on innovations in trends in the Domain\n·Analyse the training metrics and send the timely reviews and feedback to Head- T&D\n·Establish and maintain high performance standards throughout the training process\nSkills & Competencies\nApproachable and able to form good relationships \nEffective organizational skills \nTeam working skill and interpersonal skills \nExcellent organizational skills to arrange implementations, upgrades/migrations for all the processes \nExcellent knowledge on our retail branches and operations \nComfortable with training a versatile audience from front-line to management level \nParticular on personal etiquettes and should present himself/herself in very confident and pleasing manner \nAbility to handle fresher training related programs like corporate to campus, communication skills, soft skills, behavioural skills etc \nAbility to prepare Training Metrics Management and reports \nCapable of identifying and defining training need / requirement for a team / process to develop modules accordingly\nEducation & Experience\n·Graduation and above\n·Proficiency in M­S-office\n·18months service with Matrimony.com,rated C and above in the last two 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