{"id":817056,"url":"https://alion.io/job/matrixteam-rma-repair-tech-intern","title":"RMA Repair Tech Intern","company":{"id":695008,"name":"Matrix Team","domain":"matrixteam.com","url":"https://alion.io/company/matrixteam","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newburgh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":408},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Oracle ERP","optional":false}],"status":"live","first_seen_at":"2026-09-11T21:35:51Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-02T22:46:34Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.\nWe are currently seeking an intern with the RMA department for a 2027 Summer Internship. This position will support the functions of the RMA department. They will work with the entire RMA department. They must have the ability to communicate effectively with all levels of personnel. The responsibilities will also include working of different software packages including Oracle Fusion and Microsoft Office. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position. This is a paid internship.\nThis position reports to the Customer Service Manager.\nDuties and Responsibilities\nMoving finished goods and/or components from manufacturing and warehouse for RMA inventory or processing to customers\nAssist with inventory Cycle Counts\nScanning and attaching supporting documents to Work Orders\nBuilding subassemblies for the Repair Techs\nAssist in maintaining a clean lab work area\nBuilding finished goods boxes for products for Shipping and Receiving\nAssisting in the Shipping and Receiving process, as needed\nAssisting Repair Techs, as needed\nQualifications & Competencies\nEmployment Eligibility & Verification\nAll applicants must be able to provide proof of eligibility to work in the United States. Employment is contingent upon the successful completion of the I-9 form, as required by federal law. Additionally, candidates will be required to undergo an employment verification process before beginning work. Please note that we do not offer sponsorship for work authorization (e.g., H-1B, TN, or other visas) at this time.\nCurrently enrolled in a diploma/degree seeking program\nAbility to accurately enter data with basic clerical skills\nOrganized and dependable\nGood computer\nStrong customer service skills\nAbility to independently and in a small team\nExcellent communication skills - both written and verbal\nWorking Conditions\nThe working conditions will be in a climate-controlled office environment or lab.\nPhysical Requirements\nThe employee is occasionally required to stand, walk and stoop, or crouch. The employee may need to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.\nPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-Onsite","description_format":"text","description_chars":2828,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial AI"],"lifecycle":[{"event":"open","at":"2026-09-12T11:41:41Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.659,"p_room":0.44,"age_days":51,"expected_fill_days":42,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/matrixteam-rma-repair-tech-intern","json_url":"https://alion.io/job/matrixteam-rma-repair-tech-intern.json","meta":{"generated_at":"2026-11-03T01:51:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2483,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":695008},"rest":"https://alion.io/mcp/rest/get_company?id=695008"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmatrixteam-rma-repair-tech-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmatrixteam-rma-repair-tech-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmatrixteam-rma-repair-tech-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/matrixteam-rma-repair-tech-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmatrixteam-rma-repair-tech-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":817056}},{"tool":"search_jobs","arguments":{"company":"matrixteam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":817056},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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