{"id":1950920,"url":"https://alion.io/job/mattel-analyst-it-wintel","title":"Analyst IT-Wintel","company":{"id":13477,"name":"Mattel","domain":"mattel.com","url":"https://alion.io/company/mattel-inc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"LDAP","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PKI","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-06T07:46:47Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T00:25:37Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.\n The Windows Administrator & Engineer is responsible for the day-to-day administration, operational support, maintenance, and continuous improvement of the enterprise Microsoft Windows Server infrastructure. This role ensures stability, availability, security, and performance of core Microsoft services supporting global business operations.\nThe Senior Analyst serves as a subject matter expert for Microsoft Active Directory, Domain Controllers, DNS, DHCP, Group Policy, and Windows Server technologies, providing advanced troubleshooting, incident resolution, problem management, and operational support. The role works closely with Infrastructure Engineering, Cybersecurity, Network, Service Desk, and Application teams to maintain a secure, resilient, and highly available enterprise environment while adhering to ITIL-based operational processes.\n______________________________________________________________________________\nKEY RESPONSIBILITIES:\nWindows Infrastructure Operations\nAdminister, maintain, monitor, and support enterprise Microsoft Windows Server environments across physical and virtual infrastructure.\nPerform daily operational support activities including health monitoring, incident response, problem resolution, and system maintenance.\nMaintain high availability, performance, reliability, and security of Windows Server infrastructure.\nExecute server lifecycle activities including provisioning, patching, upgrades, decommissioning, and compliance remediation.\nPerform operating system patch management in accordance with enterprise security and maintenance schedules.\nActive Directory Services\nAdminister and support complex Active Directory environments including forests, domains, sites, trusts, and Organizational Units (OUs).\nManage and maintain Domain Controllers, including installation, promotion, demotion, replication health, FSMO roles, and recovery procedures.\nMonitor Active Directory replication and proactively resolve replication or authentication issues.\nManage user, computer, and service accounts following established identity and access management standards.\nSupport authentication services including Kerberos, NTLM, LDAP, and LDAPS.\nDNS, DHCP & Group Policy Administration\nAdminister enterprise DNS infrastructure including forward and reverse lookup zones, conditional forwarders, DNS replication, and troubleshooting name resolution issues.\nConfigure, maintain, and troubleshoot enterprise DHCP environments including scopes, reservations, failover, and IP address management.\nDesign, implement, maintain, and troubleshoot Group Policy Objects (GPOs) to support enterprise security, configuration, and compliance requirements.\nPerform Group Policy modeling, inheritance analysis, troubleshooting, and optimization.\nOperational Support & Incident Management\nServe as Tier 2/Tier 3 escalation support for Windows Server and Active Directory-related incidents and service requests.\nPerform root cause analysis and implement permanent corrective actions for recurring infrastructure issues.\nParticipate in on-call support rotation for critical infrastructure services.\nSupport disaster recovery activities including Active Directory recovery testing and system restoration.\nCollaborate with Cybersecurity teams to remediate vulnerabilities and implement security recommendations.\nAutomation & Continuous Improvement\nDevelop and maintain PowerShell scripts to automate administrative tasks, reporting, health checks, and operational processes.\nIdentify opportunities to improve operational efficiency through automation and process standardization.\nMaintain accurate technical documentation, operational runbooks, knowledge articles, and support procedures.\nChange & Service Management\nExecute infrastructure changes following ITIL Change Management processes.\nSupport Problem, Incident, Change, and Request Management activities.\nParticipate in planned maintenance activities during approved maintenance windows.\nCollaborate with Infrastructure Engineering on technology upgrades, migrations, and operational readiness.\n______________________________________________________________________________\nREQUIRED TECHNICAL SKILLS & KNOWLEDGE:\n Microsoft Infrastructure: Microsoft Windows Server (2016, 2019, 2022), Active Directory Domain Services (AD DS), Domain Controller administration, Active Directory Sites and Services, Active Directory Users and Computers, Active Directory Administrative Center, Group Policy Management Console (GPMC), DFS Namespace and DFS Replication, DNS Administration, DHCP Administration, Certificate Services (PKI) fundamentals, LDAP, LDAPS, Kerberos, NTLM authentication, Windows File and Print Services\nVirtualization: VMware vSphere, VMware ESXi, VMware vCenter, and Virtual machine lifecycle administration\nAutomation: PowerShell scripting, Windows Administration Center, Task Scheduler, and Basic automation frameworks\nMonitoring & Operations: Experience with enterprise monitoring and operational tools such as: Microsoft SCOM, SolarWinds, vRealize Operations, PRTG, Logic Monitor, and IT Service Management.\nQUALIFICATIONS:\nBachelor’s degree in information technology, Computer Science, or equivalent practical experience.\n5+ years of enterprise Windows Infrastructure administration experience.\n5+ years supporting enterprise Active Directory environments.\nStrong hands-on experience administering: Active Directory Domain Services, Domain Controllers, DNS, DHCP, and Group Policy.\nExperience supporting enterprise authentication and identity infrastructure.\nExperience administering VMware virtual environments.\nStrong PowerShell scripting and automation skills.\nExperience supporting production enterprise infrastructure in a 24x7 operational environment.\nExperience working within ITIL operational support processes. Experience with performance monitoring, capacity planning, and system optimization.\nExcellent problem-solving, analytical, and communication skills.\nPreferred Certifications:\nMicrosoft Certified: Windows Server Hybrid Administrator Associate\nMicrosoft Certified: Identity and Access Administrator Associate\nVMware Certified Professional (VCP)\nITIL Foundation Certification\nExperience supporting Azure AD / Microsoft Entra ID hybrid environments.\nExperience with Microsoft Defender for Identity.\nFamiliarity with Azure Arc and hybrid infrastructure management.\nExperience supporting geographically distributed enterprise environments.\nSoft Skills:\nStrong analytical and troubleshooting capabilities.\nExcellent root cause analysis and problem-solving skills.\nAbility to prioritize multiple operational issues in a fast-paced environment.\nStrong verbal and written communication skills.\nExcellent documentation and knowledge management practices.\nCustomer-focused with a strong service orientation.\nCollaborative team player with the ability to work effectively across Infrastructure, Security, Networking, and Application teams.\nSelf-motivated with the ability to work independently while maintaining operational excellence.\n Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.\nHow We Work:\nWe are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:\nWe collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.\nWe innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.\nWe execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.\nOur Approach to Flexible Work:\nWe embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.\nWho We Are:\nMattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.\nMattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.\nVisit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.\nMattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.\nVideos to watch:\nThe Culture at Mattel\nCorporate Philanthropy","description_format":"text","description_chars":10565,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Toys, Games & Puzzles"],"lifecycle":[{"event":"open","at":"2026-10-06T10:01:07Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.524,"p_room":1,"age_days":7,"expected_fill_days":23,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/mattel-analyst-it-wintel","json_url":"https://alion.io/job/mattel-analyst-it-wintel.json","meta":{"generated_at":"2026-10-15T00:44:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":865,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13477},"rest":"https://alion.io/mcp/rest/get_company?id=13477"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmattel-analyst-it-wintel"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmattel-analyst-it-wintel"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmattel-analyst-it-wintel"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mattel-analyst-it-wintel\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmattel-analyst-it-wintel"}]}