{"id":1939827,"url":"https://alion.io/job/mattel-lead-quality-engineer-ai-enablement","title":"Lead Quality Engineer AI Enablement","company":{"id":13477,"name":"Mattel","domain":"mattel.com","url":"https://alion.io/company/mattel-inc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-28T05:59:10Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":105000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"GCP","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Knowledge Graph","optional":false},{"name":"RAG","optional":false},{"name":"SharePoint","optional":false},{"name":"Veeva","optional":false}],"status":"live","first_seen_at":"2026-10-06T00:32:22Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-28T17:58:12Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.\nThe Team:\nThe Global Quality & Safety AI Strategy & Enablement team is building the foundation for responsible, scalable Applied AI across Quality. The team partners with Quality Engineering, Product Development, Regulatory, Packaging, Manufacturing, GTO, the Office of AI, and external build partners to turn Quality process knowledge into practical, governed, AI-enabled solutions.\nThis work is focused on solving real Quality problems through rapid prototyping, scalable solution design, advanced analytics, and decision support. The team helps Quality move from fragmented pilots to reusable capabilities such as AI-ready knowledge, grounded retrieval, document build workflows, agentic decision support, predictive models, workflow automation, and validated tools with human review where required.\n The Opportunity:\nMattel is currently seeking a Quality Engineer, Applied AI Solutions & Enablement in East Aurora, NY. This role will help Global Quality & Safety solve complex business and Quality problems by translating expert knowledge, process pain points, and decision needs into working prototypes, build-ready requirements, scalable solution designs, validation plans, and governed handoff packages.\nThe role requires a hands-on solution builder who can move quickly from problem to prototype, prove value with stakeholders, and then partner with GTO, the Office of AI, data teams, and external vendors to scale the right solutions responsibly. The person does not need to be the final production engineer for every solution, but they must be comfortable shaping technical direction, testing outputs, maintaining vendor relationships, and ensuring prototypes can become supportable enterprise capabilities.\nThe initial focus will center on advancing the Quality organization through AI-enabled decision support, knowledge access, and workflow transformation. The role will also support broader Quality AI initiatives spanning AI readiness, scalable solution design, intelligent automation, predictive insights, and experimentation to help build reusable capabilities across Global Quality.\nThe ideal candidate can operate between business process, Quality Engineering, data, AI, technology delivery, executive communication, and partner management. They must be able to build clarity from ambiguity, create compelling presentations and demos, align internal teams, manage vendor inputs, and convert prototypes into plans that can scale across Global Quality.\nWhat Your Impact Will Be:\nSolve Quality and business problems by framing the issue, identifying the decision or workflow need, designing practical solution paths, and building or coordinating rapid prototypes that demonstrate value.\nRapidly prototype AI-enabled tools, workflow automations, dashboards, document-generation experiences, agentic workflows, decision-support models, and knowledge-retrieval solutions using approved Mattel tools, data sources, and partner capabilities.\nPartner closely with GTO, the Office of AI, data teams, cybersecurity, architecture, and approved technology partners to define scalable solution paths, data access needs, integration requirements, support models, and production-readiness criteria.\nBuild and maintain productive vendor relationships, including scoping pilot work, preparing requirements, evaluating demos, comparing solution options, tracking deliverables, and ensuring external partners understand Quality’s business needs and constraints.\nCreate clear presentations, demos, business cases, roadmaps, and executive-ready narratives that explain the problem, prototype, value, risk, investment need, scaling path, and decision required.\nPartner with Quality SMEs to map core workflows, decision points, systems, artifacts, handoffs, exceptions, and approval gates across Quality and Safety processes.\nConvert expert process knowledge into AI-ready task context, knowledge context, execution context, instruction context, validation criteria, and human-in-the-loop requirements.\nLead process discovery and solution enablement for priority use cases, with an initial emphasis on NPD workflows such as ICR, DSP, CR/FPR, tooling, engineering pilots, production pilots, PCD, PRD, hazard review, labeling, packaging, reliability, lab testing, and missing-parts risk.\nTranslate Quality use cases into build-ready requirements for RAG, RAG+Build, agentic workflows, predictive models, decision support, workflow automation, and scalable platform capabilities.\nDefine the data, system, and knowledge inputs required for Quality AI capabilities, including Veeva, Polarion, Windchill, Agile PLM, SharePoint, Teams, GCP/BigQuery, product data, lab/testing information, manufacturing information, consumer feedback, social signals, and other approved datasets.\nSupport business tradeoff and impact modeling, including questions related to pricing or elasticity, cost increases, sustainability or packaging choices, consumer response, risk, ROI, and scale economics.\nBuild and maintain process maps, source inventories, metadata and taxonomy requirements, prompt and agent specifications, workflow diagrams, golden question sets, test cases, SME review logs, readiness scorecards, and handoff packages.\nDefine practical quality gates for AI-enabled workflows, including evidence requirements, citation expectations, answer-quality criteria, regression testing, exception handling, escalation rules, and release readiness.\nHelp prevent fragmented AI solutions by identifying repeatable patterns, shared data needs, reusable components, and opportunities to consolidate disconnected pilots into scalable platform capabilities.\nMeasure and communicate outcomes such as time saved, reduced rework, improved decision visibility, readiness progress, workflow reliability, risk reduction, adoption, and ROI.\n What We’re Looking For:\nBachelor’s degree in Engineering, Quality, Data Analytics, Information Systems, Product Development, Business Process Management, or a related field; equivalent practical experience will be considered.\n5+ years of experience in Quality, Product Development, Engineering, Compliance, Operations, Business Analysis, AI enablement, data/analytics, technology delivery, solution consulting, or process transformation.\nDemonstrated ability to solve business problems, create working prototypes or proofs of concept, test value quickly, and translate successful pilots into scalable implementation plans.\nExperience partnering with IT, digital, data, platform, architecture, cybersecurity, or enterprise technology teams to move prototypes toward governed, supportable solutions.\nExperience managing or coordinating vendor work, including requirements, demos, pilots, deliverables, tradeoff evaluation, and relationship management.\nStrong presentation and storytelling skills, including the ability to create executive-ready narratives, demos, business cases, roadmaps, and decision materials.\nPractical understanding of AI-enabled solution patterns such as RAG, AI agents, workflow automation, human-in-the-loop review, model evaluation, and validation/testing of AI outputs.\nStrong ability to learn complex business processes quickly and convert expert knowledge into structured workflows, requirements, decision logic, validation plans, and scalable solution concepts.\nExperience working with cross-functional teams across Quality, Engineering, Product Development, Regulatory, Packaging, Manufacturing, IT, data/analytics, and/or external partners.\nAbility to define source-of-truth requirements, metadata needs, taxonomy, access considerations, feedback loops, and governance controls for knowledge-heavy workflows.\nStrong analytical and systems-thinking skills; able to connect process steps, data sources, decisions, controls, risks, business outcomes, and scaling constraints.\nComfort working with evolving tools and technologies while maintaining focus on business value, risk, governance, repeatability, and adoption.\nExperience, Education, & Skills:\nExperience in toys, consumer products, manufacturing, product safety, regulatory compliance, product development, or Quality Engineering preferred.\nFamiliarity with New Product Development gates and deliverables such as ICR, DSP, CR/FPR, PCD, PRD, functional specs, hazard analysis, labeling forms, lab testing, engineering pilots, production pilots, and final production start preferred.\nFamiliarity with enterprise Quality/Product systems such as Veeva, Polarion, Windchill, Agile PLM, GCP/BigQuery, SharePoint, Teams, or similar systems preferred.\nExperience building, specifying, or validating AI-enabled tools, agents, document-generation workflows, knowledge bases, workflow automations, dashboards, data apps, or analytics products.\nExperience with process mapping, business architecture, product ownership, solution design, design thinking, process mining, knowledge management, ontology/taxonomy design, context graphs, knowledge graphs, or requirements analysis.\nExperience defining acceptance criteria, testing plans, golden question sets, regression tests, quality gates, audit logs, or validation frameworks for digital or AI-enabled systems.\nExperience working with consumer feedback, product reviews, service transcripts, social signals, manufacturing data, lab test data, or product quality datasets preferred.\nAbility to work hands-on with prototypes, prompts, data extracts, workflow tools, vendor demos, and presentation materials while also creating executive-level recommendations.\nDemonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.\n Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!\nHow We Work:\nWe are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:\nWe collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.\nWe innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.\nWe execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.\nOur Approach to Flexible Work:\nThis role is an in-office role Monday-Thursday, and work from home on Fridays. We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. 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