{"id":4101465,"url":"https://alion.io/job/mattel-manager-it","title":"Manager IT","company":{"id":13477,"name":"Mattel","domain":"mattel.com","url":"https://alion.io/company/mattel-inc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miguel Hidalgo, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-11T17:53:43Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T23:12:28Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.\n The Manager IT LATAM is responsible for overseeing the operation of Mattel's technology applications across Latin America (Mexico, Brazil, Colombia, Chile, and Peru), including both global and local solutions. Acting as a Product Owner, this role leads application support escalations, project execution, and continuous improvement initiatives. The position applies DevOps principles to deliver high-impact solutions aligned with business priorities. Collaboration with global IT teams, local vendors, and cross-functional stakeholders is essential.\nWhat You’ll Do\nLead the operation and support of global and local applications in LATAM, ensuring stability and alignment with business needs.\nApply DevOps practices to streamline application operations.\nCreate and maintain a comprehensive inventory of LATAM applications, and manage Application roadmaps.\nManage and mentor Senior Business Analysts, coordinate with offshore teams, and oversee vendor performance.\nAct as a strategic technology partner to business units.\n Who We’re Looking For\nBachelor's Degree Industry engineering, Informatics engineering, Systems engineering, Technology Management or similar\nMaster's Degree Digital Transformation or MBA\nProven experience in leading IT teams, managing regional projects, and working with cross-functional stakeholders.\nExperience in application lifecycle management, DevOps practices, and business process improvement.\nBasic knowledge of ERPs, Master data and einvoicing\nEnterprise application management and support\nFamiliarity with DevOps principles and practices\nProject management methodologies: PMP, SAFe. SCRUM\nIT service management: ITIL\nProject Management Professional (PMP) - Project Management Institute PMP\nCertified Scrum Master - Scrum Alliance\nDesirable experience in CPG, Retail industries, either on product supply or commercial IT roles.\n Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!\nHow We Work\nWe are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors\nWe collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.\nWe innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.\nWe execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. \nWho We Are\nMattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.\nMattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.\nVisit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .\nMattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. 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