{"id":1719377,"url":"https://alion.io/job/mattel-security-shift-supervisor-site-lead","title":"Security Shift Supervisor - Site Lead","company":{"id":13477,"name":"Mattel","domain":"mattel.com","url":"https://alion.io/company/mattel-inc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":45},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T17:49:41Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-15T04:31:12Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.\n The Opportunity:\nThe Security Shift Supervisor serves as the primary Global Security point of contact for an assigned shift within a 24/7 operation. This role leads and supports Security Officers, coordinates daily shift activities, ensures compliance with post orders, standard operating procedures, contingency plans, and Mattel Global Security Best Practices, and completes special assignments as directed by the Security Manager. The supervisor also performs standard Security Officer duties when operationally required and helps maintain a safe, secure, professional, and customer-focused environment for Mattel employees, visitors, contractors, and business partners.\nWhat Your Impact Will Be:\nShift Leadership and Team Management\nServe as the on-shift security lead and primary escalation point for security, safety, and operational issues. \nCoordinate officer post assignments, patrol responsibilities, break coverage, and response priorities in accordance with approved post orders and business needs. \nConduct shift briefings and ensure critical information, open issues, and follow-up actions are communicated accurately between shifts. \nTrain, coach, and direct Security Officers; conduct regular touchpoints and support performance evaluations, corrective action, and development activities in coordination with the Security Manager and People & Culture. \nSupport scheduling, payroll, and timekeeping administration for the assigned team, as directed by the Security Manager. \nPromote accountability, teamwork, professional conduct, and consistent customer service across the security operation. \nSecurity Operations and Emergency Response\nProtect Mattel personnel, visitors, physical property, assets, intellectual property, privacy, and confidential information from theft, damage, harm, unauthorized access, and unlawful activity. \nEnsure compliance with Mattel Global Security Best Practices, site procedures, contingency plans, and U.S. Customs Trade Partnership Against Terrorism (CTPAT) recommendations, where applicable. \nRespond to alarms, security incidents, fires, medical and first-aid events, and other emergencies; initiate notifications and coordinate with the Security Manager, Facilities, EHSS, emergency services, or law enforcement as required. \nConduct mobile and foot patrols and direct officers in identifying, documenting, and escalating security, safety, and facilities-related concerns. \nSupport traffic control, visitor registration, and the safe processing and direction of suppliers, contractors, delivery personnel, and other site guests. \nPerform Security Officer duties and fixed-post assignments when needed to maintain required staffing and operational continuity. \nSystems, Compliance, and Reporting\nMonitor and operate access control, CCTV, guard tour management, alarm, and fire control systems in accordance with site procedures. \nEscalate system failures, equipment issues, and maintenance needs to the appropriate Security Systems, Facilities, or technical support personnel. \nComplete and review incident reports, shift logs, electronic audits, administrative records, and other required documentation for accuracy, timeliness, and completeness. \nPerform administrative data-entry responsibilities associated with guardhouse, employee entrance, building entrance, rover patrol, satellite site patrol, and other post-order requirements. \nMaintain working knowledge of applicable policies, procedures, training requirements, and regulatory obligations, and ensure assigned personnel remain current on required training. \nCross-Functional Partnership\nWork closely with Facilities, EHSS, People & Culture, IT, business leaders, event teams, and other departments to support a safe and orderly workplace. \nSupport special events, projects, investigations, audits, and other assignments as directed by the Security Manager. \nCommunicate professionally and confidentially with employees, visitors, vendors, emergency responders, and leaders at all levels of the organization. \n What We’re Looking For:\nQualifications and Experience\nHigh school diploma or GED required. \nAt least one year of experience in security, asset protection, loss prevention, law enforcement, military service, or a related field preferred. \nPrior experience leading, coaching, or supervising personnel preferred. \nValid driver’s license required. \nValid security license or guard card where required by applicable law or regulation. \nFirst Aid, CPR, and Blood-borne Pathogens certification, or the ability to obtain required certification through company-provided training. \nDemonstrated ability to write clear incident reports, business correspondence, and procedures, and to read and interpret policies, technical procedures, training materials, and governmental regulations. \nWorking knowledge of CCTV, access control, alarm monitoring, and other physical security programs and equipment. \nBasic math skills and the ability to maintain accurate administrative records. \nSchedule and Physical Requirements\nAbility to work assigned first, second, or third shift and rotate shifts based on business needs. \nAbility to work weekends, holidays, and overtime, including on short notice, as required. \nAbility to stand and walk for extended periods and perform mobile and foot patrols. \nAbility to lift and/or move up to 50 pounds. \nAbility to reach, climb, balance, stoop, kneel, crouch, or crawl as required to perform essential duties. \nAbility to work outdoor posts and tolerate heat, humidity, cold, rain, wind, snow, or other severe weather conditions, as applicable to the site. \nAbility to use handheld radios, access control systems, CCTV systems, handheld and walk-through metal detectors, and other assigned security equipment. \nAbility to attend and successfully complete all mandatory training required to maintain job competence and support professional development. \n How We Work:\nWe are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:\nWe collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.\nWe innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.\nWe execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.\nWho We Are:\nMattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.\nMattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.\nVisit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.\nMattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.\nVideos to watch:\nThe Culture at Mattel\nCorporate Philanthropy","description_format":"text","description_chars":9030,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Toys, Games & Puzzles"],"lifecycle":[{"event":"open","at":"2026-10-02T19:59:44Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.543,"p_room":0.9,"age_days":13,"expected_fill_days":23,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/mattel-security-shift-supervisor-site-lead","json_url":"https://alion.io/job/mattel-security-shift-supervisor-site-lead.json","meta":{"generated_at":"2026-10-15T06:42:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10004,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13477},"rest":"https://alion.io/mcp/rest/get_company?id=13477"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmattel-security-shift-supervisor-site-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmattel-security-shift-supervisor-site-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmattel-security-shift-supervisor-site-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mattel-security-shift-supervisor-site-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmattel-security-shift-supervisor-site-lead"}]}