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Location
In office (Shenzhen)
Seniority
Middle · 1+ year exp
Employment
Contractor
Overview
Company
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Mattel, Inc. is a leading American multinational toy manufacturing and entertainment company headquartered in El Segundo, California. Founded in 1945 by Elliot Handler, Ruth Handler, and Harold "Matt" Matson, the company owns one of the world's most iconic brand portfolios, including Barbie, Hot Wheels, Fisher-Price, American Girl, UNO, Thomas & Friends, and Monster High. In addition to manufacturing physical toys, games, and consumer products, Mattel operates a global media division (Mattel Films/Studios and Digital Games) that expands its flagship intellectual properties into feature films, television content, live experiences, and digital gaming entertainment.

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

Support Mattel China supplier quality activities by developing, qualifying, and monitoring suppliers. Drive continuous improvement of supplier quality management systems and component quality performance while ensuring compliance with Mattel quality, safety, regulatory, and sustainability requirements.

What Your Impact Will Be:

  • Develop, qualify, and monitor suppliers' quality management systems and manufacturing processes.
  • Conduct supplier assessments and support supplier qualification activities.
  • Lead or support supplier quality issue investigation, root cause analysis, and corrective action implementation.
  • Monitor supplier quality KPIs and drive continuous improvement initiatives
  • Provide training and guidance to suppliers on Mattel quality requirements and procedures.
  • Support new product introduction (NPI), process validation, and engineering change activities as required.
  • Collaborate with cross-functional teams to ensure supplier quality and product compliance requirements are met.
  • Prepare quality reports and communicate supplier performance and quality risks to management.

What We’re Looking For:

  • Bachelor’s degree in engineering, Manufacturing, Quality Management, or related disciplines.
  • 1-3 years of experience in Supplier Quality, Quality Assurance, Manufacturing Engineering, or related fields.
  • Preferred experience in supplier quality management of plastics, resin, textile, chemical materials, metal parts, electronics, or finished consumer products.
  • Experience in toys, consumer products, or manufacturing industries is an advantage.
  • Good knowledge of quality management systems and manufacturing processes.
  • Familiarity with quality tools such as 8D, 5 Why, FMEA, SPC, and CAPA is preferred.
  • Good communication skills in English both spoken and written.
  • Strong analytical, problem-solving, and interpersonal skills.
  • Frequent local travelling is required, occasionally need to stay at supplier factories for couple days to weeks.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:

The Culture at Mattel

Corporate Philanthropy

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