{"id":18011,"url":"https://alion.io/job/maven-agi-staff-software-engineer","title":"Staff Software Engineer – Platform Team","company":{"id":5270,"name":"Maven AGI","domain":"mavenagi.com","url":"https://alion.io/company/maven-agi","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":215000,"currency":"USD","period":"year","gross":null,"usd_annual":215000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Java","optional":false},{"name":"Maven","optional":false},{"name":"OpenAI","optional":false},{"name":"Spring Boot","optional":false},{"name":"Stripe","optional":false},{"name":"TypeScript","optional":false},{"name":"RAG","optional":true},{"name":"Twilio","optional":true}],"status":"live","first_seen_at":"2026-06-30T20:54:25Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-05T23:46:24Z","board_verified":true,"closed_at":null,"days_open":97,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":96},"description":"Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most \"AI support\" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.\nThat's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not \"savings if you use it well,\" but savings because the agent did the ticket instead of a person.\nFounded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results - customers report resolving 70-93% of interactions autonomously - and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.\nTeam:\nMaven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.\nPosition Overview:\nWe are seeking a seasoned Staff Software Engineer to join our Platform team. This is a high-impact, senior technical leadership role where you’ll help define the technical direction of our systems and mentor other engineers. You will be a key driver of architecture, design, and implementation, helping us build and scale robust, high-quality systems in a dynamic, fast-paced startup environment.\nWhat You’ll Do:\nContribute to the architecture and development of a world class agentic platform that powers intelligent, scalable, production grade AI agents.\n\nWork with cross functional partners to define requirements and translate them into clear, maintainable technical solutions.\n\nLead or support high impact initiatives that expand the capabilities of our platform and accelerate our roadmap.\n\nMentor engineers, provide thoughtful feedback, and help elevate the overall quality of the team’s technical work.\n\nBuild well structured, testable, and resilient services that can operate at scale in production environments.\n\nAdapt quickly to evolving priorities and contribute effectively in an environment that values iteration, ownership, and continuous improvement.\n\nWho You Are:\nYou have 8+ years of professional software engineering experience with a strong track record of delivering production quality systems.\n\nYou're based in Boston, MA or San Francisco, CA and able to work out of one of our offices on a hybrid model.\n\nYou have experience building backend services in Typescript/Node as well as Java. Experience with Spring Boot is highly desirable.\n\nYou have experience setting technical direction for teams, making architecture decisions, and influencing engineering best practices.\n\nYou bring relevant telephony experience, such as SIP, Twilio, or similar communication platforms, or you have demonstrated the ability to rapidly learn and operate within this domain. This may include work on voice routing, call flow orchestration, messaging pipelines, or integrating telephony services into distributed systems.\n\nYou communicate clearly, collaborate well across functions, and can articulate technical tradeoffs in a way that supports strong decision making.\n\nYou are excited to work in a fast paced startup environment, embrace ambiguity, and enjoy driving clarity and momentum across complex initiatives.\n\nFamiliarity with areas such as LLMs, retrieval augmented generation, or agentic systems is a plus.\n\nHow You Show Up:\nWe are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.\n\nWe are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.\n\nWe are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.\n\nWe are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.\n\nWhat We Offer:\n100% of medical, dental, and vision premiums covered for you, 80% for family\n\nHSA and FSA plans available\n\nUnlimited vacation and 100% paid parental leave\n\nFree lunches, onsite gym, and commuter benefits for in-office employees\n\n$1,000 home office stipend and $5,000/year for continuing education\n\nCompetitive salary, comprehensive benefits, and meaningful equity\n\n~130 people, built from zero in under three years, small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale\n\nMaven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!","description_format":"text","description_chars":5109,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","AI Agents"],"lifecycle":[{"event":"open","at":"2026-06-30T20:54:25Z"},{"event":"close","at":"2026-07-30T18:39:30Z"},{"event":"reopen","at":"2026-10-02T00:46:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.619,"p_room":0.28,"age_days":96,"expected_fill_days":36,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-05T05:45:15Z"},"pay":{"stated_usd_annual":215000,"is_top_pay":false},"html_url":"https://alion.io/job/maven-agi-staff-software-engineer","json_url":"https://alion.io/job/maven-agi-staff-software-engineer.json","meta":{"generated_at":"2026-10-06T01:05:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1514,"day_limit":5000,"remaining_today":3486,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5270},"rest":"https://alion.io/mcp/rest/get_company?id=5270"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaven-agi-staff-software-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaven-agi-staff-software-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaven-agi-staff-software-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maven-agi-staff-software-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaven-agi-staff-software-engineer"}]}