{"id":2328249,"url":"https://alion.io/job/max-credit-union-concierge","title":"Concierge","company":{"id":1941252,"name":"MAX Credit Union","domain":"mymax.com","url":"https://alion.io/company/mymax-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montgomery, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28431,"max":42646,"currency":"USD","period":"year","gross":null,"usd_annual":42646},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T20:38:43Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-11-11T02:26:44Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Essential Functions & Responsibilities:\nServes as the primary lobby greeter when all associates are assisting members, setting the tone for a positive and efficient member experience. Demonstrates poise, friendliness, and enthusiasm in all interactions.\nActively practices name recall and service recognition, remembering members’ preferences and anticipating their needs to deliver a personalized and connected experience.\nEnsures the MyMAX Perks area is fully stocked, clean, and welcoming. Proactively maintains the atmosphere and comfort of the lobby to reflect the Credit Union's brand and service standards.\nResponds to inquiries regarding services and accounts, processes stop payments, check orders, and provides thoughtful solutions or referrals to appropriate personnel to ensure prompt resolution.\nCross-trains with lobby associates and supports account opening as needed. Willingly steps in to perform associate duties or back-up functions to ensure seamless operations and consistent service.\nActively cross-sells Credit Union products and services based on member needs. Tracks referrals and product promotions, contributing to overall sales goals and deepening member relationships.\nDemonstrates professionalism in grooming, communication, and demeanor in alignment with MAX's Personnel Policy Manual.\nPerforms all assigned responsibilities with precision and care, including encoding ATM and debit cards and managing member-related records and tasks.\nCollaborates across departments, shares feedback and supports teammates.\nMaintains a member first mindset.\nUpholds core values and builds team member and customer relationships.\nCompletes all training as required.\nPerforms other duties as assigned.","description_format":"text","description_chars":1715,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-12T08:10:11Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.63,"p_room":0.45,"age_days":38,"expected_fill_days":25,"reasons":["conf:1","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":42646,"is_top_pay":false},"html_url":"https://alion.io/job/max-credit-union-concierge","json_url":"https://alion.io/job/max-credit-union-concierge.json","meta":{"generated_at":"2026-11-11T03:18:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2416,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1941252},"rest":"https://alion.io/mcp/rest/get_company?id=1941252"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmax-credit-union-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmax-credit-union-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmax-credit-union-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/max-credit-union-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmax-credit-union-concierge"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2328249}},{"tool":"search_jobs","arguments":{"company":"mymax.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2328249},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}