{"id":3758842,"url":"https://alion.io/job/max-recovery-supervisor","title":"Recovery Supervisor","company":{"id":3901117,"name":"MAX","domain":"maxdrive.careers-page.com","url":"https://alion.io/company/max-drive","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abeokuta, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T17:53:59Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T09:28:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About MAX\nAt MAX, we are powering Africa’s forward movement by building the future of mobility across the continent and in emerging markets. Our mission is simple yet transformative: to make mobility safe, affordable, accessible, and sustainable for all, through high-performance technology and world-class operators.\nWe are creating the largest vehicle subscription and financial services platform for commercial drivers and transport operators in Africa. By combining technology, energy infrastructure, and financial innovation, MAX enables drivers with little or no banking history to access low- to zero-emission vehicles, insurance, digital wallets, and e-hailing services, all on a subscription basis.\nSince launching, we’ve grown from just 200 drivers in 2015 to empowering over 55,000 riders (which we call Champions) and spread across 3 West African Countries - Nigeria, Ghana and Cameroon, with a plan to spread across Africa in the near future.\nVision, Mission and Values\nMAX is powering Africa’s Forward Movement and has a goal to make mobility safe, affordable, accessible, and sustainable by leveraging technology, financial inclusion, and clean energy solutions. To achieve this, we are driven by core values which are at the heart of all we do. These are:\nTransparency - We take everyone along for the ride.\n\nIntegrity - We stand by our word and remain consistent with all stakeholders.\n\nInitiative - We champion bold ideas and nurture innovation at every step.\n\nPartnership - We keep the welcome mat rolled out; collaboration is at our core.\n\nSafety - We prioritize safety so that every ride is safe, reliable, and comfortable.\n\nOur Impact\nOver the years, we have empowered over 55,000 riders (whom we call champions) with access to income-generating assets (two-wheelers and three-wheelers) through our rent-to-own (pay-as-you-go) model, a first-of-its-kind in Africa. In addition to this, to further enable these riders to start their business immediately, we have created the MAX Advantage, a suite of benefits which include vehicle license and insurance, health insurance, maintenance and emergency services.\nFirst, we began with low-emission vehicles. Now, we’ve pivoted fully to EVs, steadily moving toward our goal of deploying over 10,000 across Nigeria and Ghana by 2025, as well as building a first-of-its-kind in Nigeria solar-powered battery swap stations to enable our champions to swap their batteries in less than 3 minutes!\nBy doing this, we are not only empowering our champions, but we are also protecting the earth, and increasing the purchasing power of our riders thanks to zero emissions, zero fuel cost and less maintenance cost of EVs.\nAt MAX, passion meets purpose. We are not just moving people and goods, we are creating livelihoods, reducing emissions, and transforming Africa’s mobility ecosystem. Because for us, every ride isn’t just a journey; every ride empowers us.\nOur Investors and Strategic Partners\nMAX is trusted by some of the world’s most respected strategic and financial investors. To date, we have raised over $70M to accelerate the future of sustainable mobility. Our backers include: Lightrock (part of the LGT Group), Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar Ventures, Goodwell Investments, Breakthrough Energy Ventures, Techstars, DLM Capital.\nIn December 2021, MAX achieved the first close of its $31M Series B, laying the foundation to scale vehicle subscriptions, fintech products, and electric vehicles (EVs) across Africa. We are now entering our next growth chapter. By 2024, 31% of our fleet will be electric; by 2026, 69% will be electric. To achieve this bold vision, MAX is raising $100M+ in the next 12 months to permanently transform mobility infrastructure and unlock prosperity across Africa.\nRole Overview: Recovery Supervisor\nRecovery Supervisor is responsible for overseeing and managing the debt recovery process within the business. The role ensures that overdue accounts are effectively tracked, negotiated, and recovered while maintaining compliance with company policies and regulatory requirements\nKey Responsibilities\n* Lead recovery activities across all cities and new locations.\n* Handles special credit arrangements and deviations from standard terms of payment.\n* Review debt recovery process’s effectiveness and policies.\n* Select and manage an effective process of outsourcing seriously past due accounts referred monthly to external debt agency services by analyzing the selection, monitoring the collection performance and assuring a reasonable rate of return.\n* Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.\n* Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.\n* Ensure training plans and documentation are up to date and in place for collections of receivables and applications.\n*Staff Development: Involvement in the career development of the team and any staffing decisions.\n* Leadership: effectively lead, manage, and develop collections teams across current and new city launches.\nRequirements\nMinimum of 3-5 years of experience in debt recovery, credit control, or collections, with at least 1-2 years in a supervisory role.\nStrong leadership and team management skills.\nExcellent negotiation and conflict resolution abilities.\nProficiency in debt recovery tools, CRM software, and Microsoft Office Suite.\nStrong understanding of credit policies, financial regulations, and debt collection laws.\nEffective communication and interpersonal skills.\nAbility to analyze data and generate reports for management review.\nEducation\nBachelor’s degree in Finance, Accounting, Business Administration, or a related field.\nWant to Join Us? Here’s Why You Should…\nAt MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, color, tribe, nationality, and disability.\nThe MAX Work Environment:\nDrive: We are building a team where everyone is a leader and therefore run on internal motivation\nEmpathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans; we are committed to providing a lasting solution.\nHumility: We are committed to continuous learning and improvement. We learn, unlearn and relearn\nInitiative: We welcome novel ideas and encourage creativity\nDiligence: We take great pride in our work.\nCandor: We value open and honest communication\nCollaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.\nBias for Technology: We automate everything\nWhat You’ll Get:\nCompetitive pay & benefit\nHealth insurance coverage\nFrequent performance chats & reviews\nHigh-performing & passionate team members + fun work culture!\nOnly shortlisted candidates will be contacted.","description_format":"text","description_chars":7147,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Health insurance","Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-11-04T17:53:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:0","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/max-recovery-supervisor","json_url":"https://alion.io/job/max-recovery-supervisor.json","meta":{"generated_at":"2026-11-06T10:28:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18900,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3901117},"rest":"https://alion.io/mcp/rest/get_company?id=3901117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmax-recovery-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmax-recovery-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmax-recovery-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/max-recovery-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmax-recovery-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3758842}},{"tool":"search_jobs","arguments":{"company":"maxdrive.careers-page.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3758842},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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