{"id":3396345,"url":"https://alion.io/job/maxis-smb-channel-manager-central","title":"SMB Channel Manager - Central","company":{"id":49618,"name":"Maxis","domain":"maxis.com.my","url":"https://alion.io/company/maxis","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":20000,"period":"year","method":"role_country_seniority_unknown","sample_n":181},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-28T12:35:56Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T23:17:50Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Are you ready to get ahead in your career?\nWe want to empower you to turn your ambitions into achievements.\nWe thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.\nTogether, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.\nTo realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.\nWhy does this job exist and why is it critical?\nThis role is responsible for developing and managing indirect sales channels to drive Maxis's SME segment growth. This role drives consistent SME channel sales results through strategic planning, robust partner relationship-building, and operational excellence. The manager cultivates key habits to achieve revenue targets, partner recruitment, and market penetration, ensuring efficiency and effectiveness in all channel activities.\nJob Description\nDevelop and execute channel sales strategies, setting clear objectives (revenue, partner recruitment) and tracking performance using KPIs and CRM systems (eg SalesForce) to achieve SME overall revenue goals.\nRecruit, build, and nurture strong, collaborative relationships with SME channel partners, providing tailored support, training, resources, and prompt conflict resolution to foster trust.\nUtilise data analytics to monitor channel performance, identify trends, and make informed decisions to optimise strategies, partner incentives, and overall channel effectiveness.\nEnable partners by effectively communicating product updates, market insights, and best practices; ensuring they are well-equipped and empowered to sell Maxis mobile, broadband and fixed solutions successfully.\nProactively identify and solve channel-related challenges, developing contingency plans and adapting strategies based on market trends, competitor activities, and partner feedback.\nCollaborate effectively with internal teams (e.g. , marketing, product, support) to ensure partners receive comprehensive support and to align cross-functional efforts for channel success.\nChampion a customer-centric approach within the channel, guiding partners to understand and deliver value based on the specific needs of SME customers.\nEnsure accountability for channel outcomes, manage commitments to partners and stakeholders effectively, and maintain high standards of operational excellence and follow-through\n What’s next?\nOnce you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.\nShould you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.\nMaxis values diverse voices & people. 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