{"id":2344414,"url":"https://alion.io/job/maxval-group-account-manager","title":"Account Manager","company":{"id":3806592,"name":"MaxVal Group","domain":"maxval.com","url":"https://alion.io/company/maxval-group","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":126000,"period":"year","method":"global_role_seniority_cell","sample_n":2798},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-12T08:02:06Z","employer_posted_date":null,"last_verified_at":"2026-10-12T08:02:06Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"We are seeing an experienced and motivated customer facing account manager who would own the customer relationships of complex software accounts. The Account Manager will drive retention and growth of a portfolio of accounts. You will serve as a trusted advisor to senior-level stakeholders, developing deep insights into their business needs to deliver tailored solutions. This role involves crating strategic, long-term plans, managing complex business requirements, and leading cross-functional teams (including sales, marketing, and product) to maximize value and client loyalty.\n\nRequirements\nOwn a portfolio of existing accounts representing recurring revenue.\n\nDevelop a deep understanding of client needs, workflows, and goals.\n\nMaintain and expand long-term relationships with the portfolio of existing customers.\n\nDrive client satisfaction, retention, loyalty, and references.\n\nDeliver strategic support; assisting to coordinate Software Upgrades in conjunction with the PSO team, PM and the client.\n\nServe as the primary point of contact for client communication and strategic planning; act as the Client Advocate.\n\nLead quarterly business reviews (QBRs) or semi-annual business reviews, roadmap discussions, and renewal strategies.\n\nCollaborate with Customer Success and Product teams to align solutions to client objectives.\n\nAchieve revenue retention targets.\n\nIdentify and execute upsell opportunities with the account base. Drive cross-sell opportunities.\n\nMaintain CRM hygiene and forecast account performance accurately.\n\nExperience and Qualifications:\n\n3+ years in SaaS account management or client-facing Intellectual Property legal tech roles.\n\nKnowledge of SalesForce a plus.\n\nPrior experience working with IP management or docketing software (e.g., Memotech, Anaqua, IP Folio, FoundationIP or equivalent).\n\nExceptional client communication, negotiation, and executive presence.\n\nStrong understanding of enterprise sales cycle and legal operations.\n\nBased in or willing to commute to the Silicon Valley area.\n\n30% - 50% travel expected.\n\nBenefitsPerks & Benefits:\nHealth Coverage: Medical, dental, and vision to support your well-being.\n\nRetirement Savings: 401(K) plan to help you plan for the future.\n\nUnlimited/Responsible Time Off: Flexible time-off policy.\n\nWhy Join Us?\n\nWork on cutting-edge technologies and lead impactful projects for a global client base across diverse industries.\n\nEnjoy a competitive salary, comprehensive benefits, and career growth opportunities.\n\nBenefit from the flexibility of remote work, promoting a better work-life balance.\n\nMaxVal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":2753,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Legal Software"],"lifecycle":[{"event":"open","at":"2026-10-12T12:01:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.848,"p_room":1,"age_days":9,"expected_fill_days":33,"reasons":["seen:9","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/maxval-group-account-manager","json_url":"https://alion.io/job/maxval-group-account-manager.json","meta":{"generated_at":"2026-10-22T22:00:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6887,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3806592},"rest":"https://alion.io/mcp/rest/get_company?id=3806592"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaxval-group-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaxval-group-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaxval-group-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maxval-group-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaxval-group-account-manager"}]}